Production Scheduling Analyst,

Requisition ID
: 228191

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

You will be accountable to perform the required duties in support of the Bank's scheduling tool Tidal Enterprise Scheduler. The responsibility of the Production Scheduling Analyst is overall Support, Operation, Maintenance, and Administration of the Enterprise job scheduling systems at Tangerine. These systems execute over 1500 jobs daily and are responsible for executing Production processes which are critical to the Operation of the Bank. This responsibility includes full support of the Tidal Enterprise Scheduling application including all Production and non-Production instances; including maintaining the application by installing patches and upgrades as required and resolving Production issues when necessary.

In addition to these Operational responsibilities, the role also requires participation in Projects and enhancement initiatives to architect, develop, program, test, document, and Operationalize new Production job scripts and programs in AIX UNIX, Windows, and Tidal environments.

This position also provides database and programming expertise to help support custom IT Operations tools and be involved in developing and producing Operational metrics reports. The incumbent will also provide support to the 24/7 IT Operations team and assist in creating and maintaining Operational procedures.

Is this role right for you?

• You will support of the Bank's scheduling tool Tidal Enterprise Scheduler. This includes expertise in developing scheduling networks and job definitions according to business line requests and providing guidance on best practices.
• You will provide support for assigned applications systems, evaluate problems, and identify actions to be taken and recommend/implement solutions.
• You play a critical role by testing new Tidal software releases to ensure successful implementation with no impact to the existing environments.
• You ensure delivery of negotiated product/function, as per the bank's standards and methodologies. This includes preparing deliverables for operational readiness and steady state support.
• You will maintain the Enterprise Scheduling environments including Application patching and upgrades.
• Your role supports Production incident management and troubleshooting for all Operational issues and events.
• You will participate in projects to ensure that Operational impact is identified and planned for in the development lifecycle.
• You will oversee and participate in the development and testing of all new Production scheduled jobs.
• You will facilitate the translation of business requirements into IT Operations jobs
• You will write, maintain, and troubleshoot custom programs for Tidal Scheduler jobs, including UNIX and Windows scripts.
• You will set and enforce standards for the scheduling systems and environments based on industry best practices and internal policies and requirements.
• You will provide documentation and training to other Operational teams for Job and automation processes.
• Provide Weekend and After hour Support where required to troubleshoot issues or execute planned projects.
• Other duties as requested by IT Management.
• 2+ years of hands-on technical working experience with systems software on multiple platforms.
• Demonstrated capability working with the Tidal Enterprise scheduling tool in a real-time Production environment.
• 2+ years of hands-on experience with multiple batch automation or scheduling tools across multiple platforms.
• Demonstrated ability to quickly learn & embrace new systems, tools and processes.
• Knowledge of and experience with scripting in AIX and Windows platforms
• Experience working with database tools
• Programming and scripting experience on multiple platforms and languages
• Proficient analytical and problem solving skills
• Sound technical of knowledge and experience with AIX, Linux, Windows and Job Scheduling software
• Experience working in a high-availability real-time Production IT environments
• Understanding of FTP, SFTP and other industry standard data transfer protocols
• Ability to work outside of business hours when projects and Production circumstances require

Do you have the skills that will enable you to succeed in this role?

• 2+ years of hands-on technical working experience with systems software on multiple platforms.
• Demonstrated capability working with the Tidal Enterprise scheduling tool in a real-time Production environment.
• 2+ years of hands-on experience with multiple batch automation or scheduling tools across multiple platforms.
• Demonstrated ability to quickly learn & embrace new systems, tools and processes.
• Knowledge of and experience with scripting in AIX and Windows platforms
• Experience working with database tools
• Programming and scripting experience on multiple platforms and languages
• Proficient analytical and problem solving skills
• Sound technical of knowledge and experience with AIX, Linux, Windows and Job Scheduling software
• Experience working in a high-availability real-time Production IT environments
• Understanding of FTP, SFTP and other industry standard data transfer protocols
• Ability to work outside of business hours when projects and Production circumstances require

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.