Representative, Customer Care

2 weeks ago

Milton, Ontario, Canada Fresh Start Foods Full time $50,000 - $75,000 per year

Fresh Start Foods Canada Ltd.

Join one of the BEST teams in the Industry

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:

  • Who are customer centric
  • Who are able to deliver on their commitments
  • Who value individual excellence and collective performance
  • Who care and give back - sustainable agriculture, the environment, corporate citizenship
  • Who go above and beyond to provide options for our customers
  • Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience

We are currently seeking a full-time Healthcare Representative to join our team based out of our Milton, Ontario location.

  • Position: Full-Time, Temporary (12 months)
  • Salary: $50,000/year + 15% Bonus + Car allowance
  • Schedule: 9am to 5 pm / Monday to Friday

Description of Role:

Reporting to the Healthcare Manager, the Healthcare Representative role will support our Healthcare team by visiting customer locations on a daily basis in a face to face manner. The individual is able to prioritize and plan ahead their schedule in order to meet with locations on a revolving and regular basis. The successful candidate must be able to quickly build relationships and will take pride in representing our company to enhance our overall client relationships.

The majority of time in this role will be spent on the road visiting customers and acting as the go-to person for our Healthcare customer locations.

Duties and Responsibilities:

  • Support and influence customer contract compliance
  • Support sales growth initiatives and strategies
  • Effectively handle queries & complaints
  • Conflict resolution to ensure that all customer issues/concerns are dealt with in a timely manner
  • Effective team player, accountable for their individual results as well as the overall team objectives
  • Perform other duties or projects as assigned.

Skills, Qualifications, and Experience:

  • Two or more years of customer service, inside sales and/or business experience or an equivalent combination of education, training and experience is preferred.
  • Excellent follow up and attention to detail
  • Excellent communication skills (both written and verbal)
  • Excellent time management skills
  • The ability to work in a fast paced environment and prioritize tasks based on customer needs
  • A natural desire to serve our customers
  • A self starter that can work independently as well as part of a team

This is an Existing Vacancy

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

For Jobs in British Columbia

For Jobs in Ontario

Use the words "Accommodation Request" in your subject line.

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