Administration & Service Support Coordinator

D&L Engineering - An Everguard Fire Safety Company is a national leader in the Fire & Life Safety industry, specializing in fire alarms, kitchen suppression systems, fire extinguishers, and emergency lighting. We provide complete supply, installation, commissioning, and inspection services, backed by 24/7/365 support. Our diverse team of professionals across Canada are focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our principles of Accountability, Continuous Improvement and Teamwork. We love what we do, and we are always seeking enthusiastic talent to join our team.

We have immediate opening at our Antigonish operation for Administration & Service Support Coordinator.

Being a part of our team, you will be able to experience many of the benefits below.

• Competitive Wages
• Comprehensive Health, Dental and Insurance Programs
• Employee and Family Assistance Program
• Employer Matching Retirement Savings and Financial Planning Support
• Paid Time Off (including Flex Time and a Variety of Observed Holidays)
• Paid Training and Development Opportunities, and much more

As our Administration & Service Support Coordinator, you will be responsible for timely scheduling for the technicians and provide a daily administrative support to the technical services and centralized services teams through management of work orders, sales orders, invoicing, inventory control and reports.

What You'll Do:

• Answering incoming calls, greeting walk-in customers and clients, and redirecting them to the appropriate team member.
• Preparing correspondence, reports, and other documents.
• Performing accounts payable and receivable processes.
• Shipping and receiving products to support day-to-day operations and projects. (Note: This may include lifting boxes up to 65lbs)
• Responsible for ordering materials and products from suppliers, and managing delivery dates to ensure it aligns with the project deadlines.
• Processing work orders and generating invoices as well as, project files.
• Assisting with other administrative and recordkeeping requirements, including maintenance of files and records in both paper and electronic form.
• Supporting the sales, estimating, operations and other administrative team members as required.
• Ensure safe work practices are followed safety leadership is demonstrated in all aspects of the job.

What You Bring:

• Professional and customer service focused mindset
• High level of self motivation
• Keen attention to detail
• Strong communication and interpersonal skills
• Ability to work both collaboratively with team members, as well as, independently
• Flexibility to address changing situations/priorities and solve problems as they evolve
• Demonstrate a mindset towards continuous learning, as well as an ability to use/learn technology solutions in the execution of their work is a must.

Qualifications:

• Minimum of 2+ years' experience in a busy office environment combined with an educational background in office administration, accounting, or related discipline would be preferred.
• Proficiency working with Microsoft Office, is a must.
• Experience in field service administration or in the industrial and/or construction industries would be an asset.
• Experience with using computerized purchasing and warehousing systems and/or computerized accounting systems would be an asset.
• NOTE: All combinations of education and experience will be considered.
• NOTE: Candidates who advance through the hiring process will be required to submit a current Certificate of Conduct and Driver's abstract.

We foster a respectful and inclusive work environment and embrace diversity, welcoming applicants from all backgrounds and experiences.

If you're excited about this role but don't meet every requirement, we still encourage you to apply