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Senior Technical Project Manager

2 weeks ago

Toronto, Ontario, Canada Thomson Reuters Full time $120,000 - $150,000 per year

Summary:

The ONESOURCE Technical Partner Enablement (TPE) team is part of the ONESOURCE Product Partnerships group at Thomson Reuters. Their core mission is to onboard and support external partners in integrating TR capabilities into their platforms. The team helps partners build integrations that are light-touch for end customers from a deployment standpoint and scalable across markets. TPE advises partners on technical architecture, provides integration recommendations, and sets our partners up for success. The work this team does is critical to expanding TR's reach through strategic, technically sound partnerships.

About the role:

As a Technical Project Manager (Lead Technical Partner Enablement Specialist), you are responsible for managing integrations built by various types of partners with systems of different technical architecture into TR's ONESOURCE suite of solutions. You'll work closely with internal and external teams to solve partner and customer problems you'd tackle during the end-to-end integration-to-implementation life cycle. Through your leadership, you'll leverage your technical expertise to identify setbacks and roadblocks within a project and generate solutions for resolving them quickly, help build and manage the TPE team, help recruit the best-suited specialists, and evaluate feedback from internal and external teams to improve how we support partners integrating towards TR.

As a Lead Technical Partner Enablement, you will:

  • Drive and lead advanced, technically oriented discussions and presentations with potential and existing partners, providing strategic insights and thought leadership.

  • Articulate and consult on API integrations, offering expert guidance to support the technical needs of current and prospective partners.

  • Deeply analyze partner business models and requirements, proactively identifying opportunities for collaboration and technical enablement.

  • Design, implement, and oversee comprehensive project plans in conjunction with partners and internal stakeholders, ensuring alignment with organizational objectives.

  • Oversee and manage complex partner implementations from initiation through to successful onboarding, ensuring a seamless transition and ongoing partnership success.

  • Establish, document, and continuously refine customer onboarding frameworks and routines in collaboration with partners.

  • Serve as a strategic advisor to partners, driving ongoing product innovation, enhancement, and development initiatives.

  • Champion the continuous improvement of customer onboarding and support processes, utilizing best practices and industry insights to elevate partner and customer experiences.

About You

You're a fit for the role of Lead Technical Partner Enablement role if you have the following required qualifications:

  • Educational background in system integrations, IT Project Management, or a related technology-focused discipline

  • Proven track record as a driven, ambitious, and independent professional with 10+ years of experience in varied technical roles

  • Experience and expertise working with both SOAP and REST APIs

  • Exceptional communication skills, both verbal and written, with a history of influencing stakeholders and leading cross-functional teams

  • Extensive experience delivering complex software integration projects, including overseeing implementation from initiation to completion

  • Ability to strategically assess business needs and requirements while also possessing the depth to analyze intricate technical details

  • At least 10+ years of relevant professional work experience, demonstrating progressive responsibility and impact

  • Fluent English skills (speaking and writing) at a professional level


Additional preferred qualifications include:

  • Experience with REST API based integrations

  • Experience with Indirect Tax

  • Experience with e-invoice/order

#LI-SS

What's in it For You?

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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