Regional Director – Toronto Etobicoke& Toronto North

Position Summary:

The role of Regional Director (RD) is critical to the success of Members and Chapters of BNI. The RD is actively engaged in team building, training, education, goal setting and attainment, and leading the Regional Team and ensuring business growth for Members and the region. The RD sets the vision for the Region and develops a professional and positive culture. Additionally, the RD focuses on ensuring that Members and Directors achieve their own business goals and have a positive impact on the community. The role reports to the President of BNI Canada.

Roles and Responsibilities:

Develop and Lead the Regional Support Teams (RST) including Director Consultants (DCs) while working with Launch Directors (LDs) within the territory to ensure growth.

• Actively identify, observe, and invite qualified candidates to learn more about the Director Consultant Program. Support the interview process. Ensure that the candidates in the process are coachable, compatible, and complementary to you, as well as a good fit for the regional teams.
• Ensure all Directors participate in and complete the required training or orientation within their first 90 days on the team (dependent on scheduled training dates).
• Support and work with the local Launch Director (LD) to achieve your regional goal(s) efficiently and provide necessary resources.
• Conduct a Weekly Success Call with Chapter Leaders. The goals of the Weekly Success Calls are to discuss progress of the Chapters, training, and resources needed to ensure the Chapter leaders are provided with needed training and resources.
• Handle all questions and challenges from Directors in a timely manner.
• Conduct Regional Team meetings. These meetings are focused on creating a strong team bond and provide the necessary education, coaching, and discussion of current topics.
• RDs are responsible for regional growth and for working with the LD in their regions. Working with the (LD) to develop a market growth plan, help recruit and ensure LDs are supported to achieve their goals. Support launch initiatives and activities.
• Collaborate with and provide feedback with your Member Success Concierge to ensure processes are followed and effective to provide necessary first-year Member support, Member issues are resolved efficiently, assistance for growth and training initiatives is provided, and retention issues are addressed.

Increase and Retain Chapter Memberships to grow the Region

• Ensure every Chapter has a Goal Plan in place and support the plan by providing resources and training.
• Understand the training needs of Chapters and provide appropriate training as needed.
• Support the region in planning and executing socials, trainings, and growth events that are within budget.
• Execute an annual Member/Chapter Recognition event and other recognition or national events as necessary.
• Support new Chapters and provide additional first year support and training.
• Conduct monthly Regional Team meetings. These meetings are focused on creating a strong team bond and provide the necessary education, coaching, and discussion of current topics. These meetings are non-mandatory for the Regional Team.
• Prospect by attending other networking events and developing a regional pipeline.
• Identify opportunities to improve retention and develop and execute a strategy to increase it.

Ensure Overall Region Success

• Ensure goals are achieved through a growth strategy that is consistent with ethical business practices.
• Develop and maintain a professional and positive culture in your region.
• Participate in Weekly RD Huddle and Launch Accountability Calls. The purpose of these calls is education, training, evaluation of progress of regional goals, evaluation of progress on your business goals, and an opportunity to answer any questions concerning Chapters or processes that arise throughout the week.
• Schedule, plan, and execute all required regional training and events.
• Plan and execute Chapter Trainings in September and Goal Planning Sessions in January.
• Schedule, plan and execute monthly Leadership Team Roundtables. The roundtables will focus on education, review of regional reports, leadership activities, and sharing of best practices.
• Analyze the respective summary reports and Traffic Lights reports in BNI Connect monthly, to assess needed support for all Chapters in your region. Use this information to support the Leadership Teams and Directors in raising the level of participation of all Members in the Chapters, assisting the Chapters, and their Members to reach their goals, including Chapter growth and increasing Member retention.
• Conduct an annual goal planning/strategic planning session with launch. Communicate the region's goals during a Regional Team Meeting.
• Engage with Member Relations Coordinator regularly to ensure Member issues are appropriately addressed, identify and develop internal and external training and process opportunities to reduce the number of issues in the region.
• Work with the Operations team to ensure administrative and operational duties are handled in a timely and accurate manner.

*Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission*

Demonstrated Competencies:

• Communication
• Accountability & Integrity
• Business Acumen
• Conflict Resolution
• Creativity/Innovation
• Customer Service
• Initiative
• Leadership
• Problem Solving
• Relationship Building
• Teamwork

Required Qualifications:

• Proven experience in a people manager position
• Experience in developing profitable strategies and implementing vision
• Strong understanding of performance management principles
• Familiarity with diverse business functions such as marketing and budgeting.
• Self-starter with outstanding organizational and leadership skills
• Analytical abilities and problem-solving skills
• Ability to provide constructive feedback and coach each team member to reach their full potential
• Excellent communication and public speaking skills
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Preferred Qualifications:

• BNI Director for at least 1 year
• Demonstrated success launching BNI Chapters

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An equal opportunity employer.