Team Lead

GURUS Solutions is a leading NetSuite consulting firm providing ERP implementation, customization, training, and support services to businesses across the United States and Canada. With over 20 years of experience and a team of certified NetSuite experts, GURUS helps mid-sized and growing companies throughout North America streamline operations, improve efficiency, and maximize their ERP investment.

Reporting to the Director of Software Development, the Team Lead will play a pivotal role in managing cloud development projects while overseeing the growth, strategy, and well-being of a team of developers. This role combines technical leadership, people management, and operational oversight to ensure the success of both the team and the organization.

Key Responsibilities

People & Team Management

• Develop and execute a strategic vision for the team, ensuring alignment with company goals and long-term business objectives.
• Oversee multiple team members, providing leadership, direction, and support to ensure high performance and professional growth.
• Define and implement objectives for direct reports, ensuring alignment with company requirements and overall business strategy.
• Work with the Director of Software Development to help build and maintain a high-performance culture, driving engagement, collaboration, and accountability across teams.
• Work with the Director of Software Development to help manage workforce planning, succession planning, and talent development initiatives to support business growth and continuity.
• Identify skills gaps within the team to ensure team members have the necessary skills and expertise to meet evolving industry demands.
• Foster a culture of continuous improvement, driving innovation and operational efficiency within the department. 

Project Contribution & Technical Leadership

• Lead customer projects from requirements gathering to deployment, ensuring effective solution design, development, validation, and training.
• Provide technical expertise and support, acting as a key reference for problem-solving, best practices, and project escalations while assisting in resource allocation.

Operations & Practice Management

• Optimize team efficiency by managing non-billable time through training, continuous improvement initiatives, and pre-sales support.
• Drive operational excellence by refining processes, supporting sales with project evaluations and RFPs, and promoting best practices in collaboration with leadership

What You Bring to the Team

• University degree in Software Engineering, Information Technology, Business, or a relevant discipline.
• 2+ years of experience with an ERP system or equivalent.
• 3+ years of proven leadership experience, with strong skills in mentorship, coaching, and performance management.
• 2+ years of experience across all phases of a project (analysis, design, development, training, and support).
• Deep expertise in software development tools, processes, and best practices.
  Strong knowledge of business processes and the ability to bridge technical and business needs.
• Excellent communication skills in English and French * This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English

What are the perks of being a GURU?

• Be part of a team of fun and determined people, with an interest in business and technology 
• People oriented company culture
• Flexible schedule and hybrid work 
• Your well-being first: benefits program (medical & dental insurance) as of day 1, health flex plan (gym memberships, equipments, therapeutic massages, etc) and access to the app Dialogue
• Work culture: training programs, certifications, and opportunities for advancement in the company

* This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English