Junior Administrator
2 weeks ago
About the Role:
We are seeking a detail-oriented and proactive Junior Admin to support the Cleaning Operations Manager in daily operational activities. This position plays a vital role in maintaining the smooth operation of cleaning services across multiple client sites within the GTA.
The ideal candidate is organized, professional, and thrives in a fast-paced environment. You'll be the bridge between management and cleaning staff, ensuring seamless communication, efficient scheduling, and exceptional service delivery.
Pay Rate: $19.00-$21.00 per hour
Schedule: Monday-Friday 9:00am-5:00pm
Location: Oshawa, ON (In Office)
On-Call Requirement: Every second week and weekend, the Operations Assistant will be on-call (paid) and available by phone or text to assist cleaning staff as needed.
Key Responsibilities:
- Assist the Operations Manager with day-to-day coordination of cleaning operations.
- Ensure all staff are on-site for their designated shifts and provide coverage for call-ins or vacation time.
- Support the onboarding and startup of new client accounts to ensure smooth transitions.
- Distribute inspection reports to cleaners and clients, ensuring timely follow-up on action items.
- Communicate regularly with cleaning staff regarding schedules, performance feedback, and operational updates.
- Follow up on site issues, ensuring they are resolved promptly and communicated effectively.
- Maintain accurate documentation and records in company systems.
- Support general administrative tasks related to operations and service delivery.
Qualifications:
- Previous experience in an administrative, scheduling, or operations support role (cleaning/janitorial industry experience is an asset).
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication skills and professional demeanor.
- Proficient with Microsoft 365 (Outlook, Excel, Teams, Word, SharePoint).
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving skills and adaptability in a dynamic setting.
- Reliable, punctual, and dedicated to maintaining operational excellence.
Why Join Us?
- Be part of a growing, community-focused team with a strong reputation in the GTA.
- Work alongside a supportive group that values collaboration and continuous improvement.
- Opportunities for professional growth within operations and management.
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