Clinical Account Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function:MedTech SalesJob Sub Function:Capital Sales - MedTech (Commission)Job Category:ProfessionalAll Job Posting Locations:Toronto, Ontario, CanadaJob Description:We are searching for the best talent for a Clinical Account Specialist covering the GTA and Southwestern ON territory including Toronto -> Hamilton -> London.Johnson & Johnson MedTech markets and distributes medical device solutions for use in institutional and primary health care settings across Canada. JJMDT focuses on providing minimally invasive treatment options spanning various medical procedures and disease states. Among the products represented by its various business units are: surgical instruments, orthopedic implants, devices for women's health including breast care, infection prevention and general purpose sterilizers, hernia solutions, haemostatic products, cardiovascular and neurovascular treatment.About CardiovascularJJMDT Cardiovascular (formerly Biosense Webster) combines an entrepreneurial spirit, leading edge technology, and the worldwide impact of Johnson & Johnson. Will Webster developed the first practical deflectable tip cardiac catheter some 30 years ago and later partnered with Biosense Webster International's (BWI) industry-leading innovations in visualizing intra-cardiac signals. Today BWI is recognized worldwide as an industry leader in developing innovative solutions to cardiac arrhythmia's. Guided by the needs of electrophysiologists and their patients, we have pioneered innovative technology advancements ranging from the first deflectable tip catheter to the LASSO circular mapping catheter, to today's most sophisticated three-dimensional cardiac mapping and navigation systems (CARTO 3 Mapping System). Extensive experience, consistent focus and advanced technology continues to make BWI a global leader in the diagnosis and treatment of cardiac arrhythmias.Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at Key Responsibilities:Provide professional clinical support to physicians and health care providers on the safe and effective use of our three-dimensional mapping system (CARTO 3), inclusive of electro-anatomical mapping. Provide support and expertise on the full BW product portfolio relating to Electrophysiology procedures, including diagnostic and ablation catheters, intra-cardiac echo catheters and RF ablation generator, in the Electrophysiology and OR suites.Key member of the field sales team, driving sales growth via account relationships and business intelligence.Act as the main point of contact for all clinical considerations at specific Key Accounts in the territory (including customer in-servicing, inventory management and troubleshooting), in addition to servicing all other Biosense Webster customers in the territory.Responsible for clinical data collection and data extraction from 3-D Mapping system (CARTO 3) to facilitate physicians and their affiliated hospitals/universities in achieving their research endeavors.Responsible in playing an integral part in effectively rolling out new technology, including peer to peer training amongst BW staff, customer in-servicing & presentations and physician feedback collection.Demonstrate the ability to support the sales target and help manage the defined territory in a thoughtful and strategic manner in collaboration with the Product Specialist.Uses the basics of Consultative Selling Techniques to identify potential sales opportunities.Act as a technical resource through education and training relating to CARTO 3, BW products, ablation techniques, and electrophysiology procedures with new and existing customers (primarily physicians, nurses and technologist) in groups and 1-on-1.Required qualifications:Willingness to work within a lab or operating room (OR) environment.Demonstrate ability to mentor and field-train newly hired Clinical Associates, such as on new technology introduction (train the trainer), cardiac electrophysiology, intra-cardiac echo and case support best practices.Ability to travel up to 40% (territory dependent) is necessary, which may include overnight and/or weekend travel as dictated by the customer and business needs.Flexibility to make travel plans on short notice.Candidates must possess superior written and oral communication skills that would allow them to communicate effectively with both technical and non-technical audiences.Results and performance driven with a bias for action and sense of urgency on priorities.As driving is an essential requirement of the role, a valid Ontario driver's license and safe driving record as per Johnson & Johnson SAFE Fleet guidelines are required to operate company vehicle.Preferred qualifications:Cardiovascular Technology or Cardiac Sonography (Diploma) (strongly preferred)University Degree in Science, P.Eng and/or Business (preferred)Prior experience working in an OR or Cath Lab is (preferred)Located in Toronto > Hamilton area (preferred)Commitment to Diversity:At Johnson & Johnson, we value diversity and inclusion. We are committed to recruiting, developing, and retaining talent that reflects the diversity of our customers and the communities we serve.Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #RPONARequired Skills:Preferred Skills:Analytical Reasoning, Brand Positioning Strategy, Business Behavior, Competitive Landscape Analysis, Confidentiality, Customer Centricity, Customer Experience Management, Execution Focus, Financial Reports, Market Opportunity Assessment, Presentation Design, Problem Solving, Product Knowledge, Sales Channels, Strategic Sales Planning, Sustainable Procurement, Vendor Selection