Analyst, Governance

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Analyst, Governance & Reporting

#LI-Onsite

Are you looking to support the IT organization's adherence to IT governance frameworks at Ontario's largest retailer? Reporting to the Manager of IT Governance, you will conduct regular evaluations and assessments to ensure compliance with internal IT governance policies and industry standards specific to IT operations.

The Analyst collaborates with IT teams to develop and implement effective governance practices that enhance IT service delivery. You will also support audit activities, provide training to IT staff on governance matters, and investigate compliance issues to ensure corrective actions are taken.

If you are looking to help foster a culture of accountability and continuous improvement within IT operations then this role is for you

About the Role

Support IT Governance Framework:

• Assist in the implementation of IT governance frameworks, ensuring understanding of governance policies and procedures within the IT organization
• Collaborate with IT teams to refine governance practices in compliance with established policies and industry standards.
• Conduct regular evaluations and assessments of adherence to internal IT governance policies and industry standards
• Analyze findings and provide actionable recommendations for improvements or corrections to align operations with governance requirements.
• Maintain comprehensive documentation of governance policies, procedures, and compliance assessments for reference and audit purposes.
• Present findings from evaluations to stakeholders, ensuring communication of compliance status and necessary actions.

Training and Awareness Initiatives:

• Deliver training programs aimed at educating IT staff about IT governance frameworks, policies, and best practices.
• Assess the training needs of IT staff and tailor training sessions to address identified gaps in governance knowledge.
• Foster a culture of accountability and compliance within the IT organization by promoting awareness of governance matters through workshops and informational sessions.
• Develop communication materials (e.g., newsletters, bulletins) that highlight governance updates, training opportunities, and success stories

Continuous Improvement and Reporting:

• Monitor the effectiveness of governance practices, tracking performance metrics and gathering stakeholder feedback to identify areas for continuous improvement.
• Conduct regular reviews of governance policies to ensure they remain relevant and effective in addressing operational needs.
• Help implement changes to governance policies or practices, ensuring that transitions are communicated effectively to relevant stakeholders.
• Document lessons learned from governance initiatives and compliance assessments to inform future improvements.

Liaison and Communication:

• Liaise between IT governance and other departments to promote a clear understanding of governance requirements and expectations.
• Facilitate communication between technical and non-technical stakeholders regarding governance policies and compliance matters.
• Engage with business stakeholders to understand their needs and expectations concerning IT governance, collecting feedback to enhance governance practices.
• Promote transparency by providing regular updates on governance initiatives and compliance status to stakeholders across the organization.

About You

• Bachelor's degree in Computer Science, IT, Engineering or related experience.
• Previous experience in IT governance, compliance, or risk management, with a focus on supporting governance initiatives specific to IT operations.
• Familiarity with ITIL principles or other IT governance frameworks.
• Experience working with cross-functional teams in environments that emphasize compliance with governance policies.
• Prior experience conducting IT governance assessments.
• Certified in IT governance, risk management, and compliance (e.g., ITIL, COBIT, CISA).
• Experience assessing complex IT governance issues, identifying risks, and developing effective solutions.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click "Apply with LinkedIn" you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you have any questions concerning the LCBO's collection and use of personal information, please contact the Freedom of Information and Privacy Office.

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The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.