Personal Support Worker

3 days ago


Thunder Bay, Ontario, Canada VON Canada Full time $30,000 - $55,000 per year

Description

Position at VON Canada (Ontario)


Requisition Details:   Employment Status: Permanent, Part-time (0.5 FTE) 
Program Name: Home Support
Number of Hours Bi-Weekly: 37.5 
Work Schedule: Days, Evenings, Weekends 
Union/Bargaining Unit: SEIU
On Call: No
Existing Vacancy: Yes – we're currently hiring candidates for an existing vacancy in this position   Are you a recent graduate of a PSW Program in Ontario? You may qualify for the Personal Support Worker Return of Service (PSW ROS) through Health Force Ontario. This program provides a $10,000 incentive to eligible PSWs in exchange for a 12-month commitment to an eligible employer. You may also qualify for an additional $10,000 relocation incentive if moving more than 100km to accept this role. To view eligibility requirements, click here:    
Job Summary:   The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, standards. The PSW/HSW collaborates with members of the health care team in meeting the needs of clients to attain an optimal level of independence and wellbeing.   This position is eligible for the $3.18 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients.    Key Responsibilities:   

  • Observes and evaluates the client's or family's home, personal situation and client and family care plan to determine if any need for change in the personal support care plan is required and whether the client's and family's needs have been met. Advises supervisor accordingly.
  • Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager. The written Care Plan is completed with information collected from the funder, the Manager and the client or family. 
  • Implements changes to the care plan under the guidance of the Manager for safety, liability and financial reasons.
  • Reports verbally to the immediate supervisor or Personal Support Program Manager any changes in the client's or family's personal support needs or home situation necessitating a change in the personal support care plan.
  • Performs personal support tasks reflecting the needs of the client and family.  Tasks may include light cleaning, preparation of nutritious meals, care of clothes, shopping for the client as required, and monitoring and maintaining household safety.
  • Provides personal care as directed by the Personal Support Program Manager or immediate supervisor, including assisting the client in walking, climbing or descending stairs, getting into and out of bed, eating, dressing and other matters of personal hygiene.
  • Provides simple bedside care, where required, under the direction of a nurse.
  • Provides respite care to clients as required.
  • Supports clients' families by providing child care as required to allow for family relief.
  • Organizes each day's activities, setting priorities for personal support and other activities under the direction of the Personal Support Program Manager or an immediate supervisor.
  • Completes daily call checks, and other forms as required, to maintain the effective and efficient operation of the personal and home support service.
  • Assesses the client's pattern of communication and ability to relate.
  • Communicates with appropriate members of the health team regarding the management of the client's or family's homemaking, physical, and emotional needs and informs an immediate supervisor or Manager of any changes or concerns.
  • Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and VON policies and procedures.
  • Functions in accordance with VON's risk management policies, procedures, practices and guidelines designed to promote and protect client safety.
  • Other duties as assigned.

Common Responsibilities:

  • Promotes the goals and values of VON and their role as an integrated community care provider
  • Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures
  • Abides by all VON policies and work practices
  • Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role
  • Works in collaboration with other staff in a team approach to service delivery
External and Internal Relationships:   
  • Engages frequently with the immediate supervisor or the Personal Support Program Manager on any needed changes to client plans and other relevant information. 
Education, Designations and Experience:   
  • High school diploma.
  • Secondary school education is preferred.
  • CCA Certification is required in Nova Scotia.
  • Must have certificate in Home Support Worker (Level I, II, III), Personal Support Worker program or Health Care Aide.
  • Must have a current Standard First Aid Certificate or CPR level C Certificate, if applicable to the work being performed.
  • Some household management experience and experience working with elderly or ill individuals or children.
Skill Requirements:   
  • Strong communication skills, both verbally and written
  • Able to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy and understanding
  • Good assessment skills
  • Awareness of community resources
  • Ability to work effectively in a multidisciplinary team or independently as required
  • Able to take direction well
  • Ability to adjust to working in different social and economic environments
  • Communicating in a clear and effective manner, demonstrating respect, empathy and understanding
  • The capacity to adhere to strict confidentially
Other:  
  • Must have access to a personal vehicle for work and possess both a current driver's license and proof of vehicle insurance
  • A current and original copy of a satisfactory Criminal Records Check
  • A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
  • Available to work flexible hours
  • The use of Personal Protective Equipment (PPE) will be required
Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.   Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s).  If the posting remains open after the initial deadline, VON may close the posting at its' discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at for further details.

VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.



  • Thunder Bay, Ontario, Canada CarePartners Full time $40,000 - $60,000 per year

    Who We AreCarePartners is one of Ontario's largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics....


  • Thunder Bay, Ontario, Canada CarePartners Full time US$37,000 - US$53,000 per year

    Who We AreCarePartners is one of Ontario's largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics....


  • Thunder Bay, Ontario, Canada Mimak Care Corporation Full time $45,000 - $65,000 per year

    Position Overview:We are seeking a compassionate and dedicated Casual Personal Support Worker (PSW) to join our team. The PSW will provide essential care and support to individuals who require assistance with daily activities. The ideal candidate will be patient, empathetic, and committed to enhancing the quality of life for those they serve.Key...


  • Thunder Bay, Ontario, Canada VON Canada Full time $34,000 - $43,000 per year

    Requisition Details:** Employment Status: Permanent, Part-time (0.4 FTE)Program Name: Home Support Number of Hours Bi-Weekly: 30 Work Schedule: Days, Evenings, Weekends On Call: NoExisting Vacancy: Yes – we're currently hiring candidates for an existing vacancy in this position. **Job Summary:** The Personal Support Worker provides personal support and...


  • Thunder Bay, Ontario, Canada Dilico Anishinabek Family Care Full time $45,000 - $60,000 per year

    Why should YOU choose Dilico?  Optional Flexible schedule to support work-life balanceOMERS Pension plan available to all employeesCompetitive salariesGenerous paid vacation timePaid time off at Christmas above paid vacation timeEFAP available to all employees and their familiesBenefit plan that includes dental, healthcare, and vision servicesA chance to...


  • Thunder Bay, Ontario, Canada Southbridge Healthcare LP Full time $49,000 - $74,000 per year

    Personal Support Worker (PSW)Southbridge LakeheadThunder Bay, ONPermanent, Part TimeRESPONSIBILITIESAssists in providing direct care for residents; assists with ambulation, feeding, bathing and grooming.Encourages participation in activity programs by assisting residents to and from activities.Assists with meal service and nourishment delivery to residents...


  • Thunder Bay, Ontario, Canada Southbridge Healthcare LP Full time $35,000 - $60,000 per year

    Personal Support Worker (PSW)Southbridge LakeheadThunder Bay, ONFull Time, TemporaryRESPONSIBILITIESAssists in providing direct care for residents; assists with ambulation, feeding, bathing and grooming.Encourages participation in activity programs by assisting residents to and from activities.Assists with meal service and nourishment delivery to residents...


  • Barry's Bay, Ontario, Canada CarePartners Full time $25,000 - $55,000 per year

    Who We AreCarePartners is one of Ontario's largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics....


  • Barry's Bay, Ontario, Canada CarePartners Full time $20,960 - $23,920 per year

    Who We AreCarePartners is one of Ontario's largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 23 nursing clinics....


  • Thunder Bay, Ontario, Canada St. Joseph's Care Group Full time $40,000 - $60,000 per year

    Employment Status: Part-timeDepartment: Sister Leila Greco ApartmentsUnion: Unifor HRMEnd Date: Nov 1, 2026Job Code: 20031✓ Pension✓ Weekends ✓ Days ✓ NightsJOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENTABOUT THE ROLEReporting to the Manager – Seniors' Supportive Housing, the Support Service Worker provides care to the clients of...