Account Manager

Hybrid (3d/2d) / Office located at 1275 Av. des Canadiens-de-Montréal L'Avenue, Montreal, Quebec H3B 0G4, Canada

READ THIS BEFORE APPLYING

This is a demanding
Account Manager
role focused on the
US Market
. To be considered, you
MUST
check these 3 boxes:

1. US Market Expertise & Hospitality Knowledge:
   You have a deep understanding of the
   North American business culture
   and the
   US hospitality
   landscape.
2. Bilingual English/French:
   You are fully capable of leading complex, C-Level negotiations in English.
3. Data-Driven Mindset:
   You know how to leverage data (Excel/Tableau) to act as a true business partner.

ABOUT DAYUSE

Dayuse is opening up hotels to a new clientele, offering unique daytime experiences. Whether it's to enhance daily life, share powerful moments, or live in the present, there are countless possibilities to discover in hotels just a few hours away from home.

Our mission is to transform hotels into vibrant living spaces, making this new lifestyle trend accessible to all. As the global leader in daytime hotel experience bookings, Dayuse has generated nearly one billion euros in business volume for its 9,000 partners across 29 countries since its inception.

YOUR FUTURE TEAM

Dayuse is looking for its next Account Manager to conquer the North American market by joining our Sales & Account Management team based in our Montreal office. You will report to Yves, our Regional Director.

You will be part of an international, ambitious, and data-driven team at the core of Dayuse's engine. You will work daily with the Customer Service, Business Development, Data, and Marketing teams to turn every hotel into a success story.

YOUR IMPACT

As an Account Manager, you will be the driving force behind our growth in the high-potential North American market. Your role will be crucial in transforming our hotel partnerships into true success stories.

You will be a strategic Business Partner. Your sharp market analysis and understanding of hotel distribution challenges will establish Dayuse as an essential booking channel for our partners. Your impact will be measured directly by the growth in bookings and revenue.

YOUR DAY-TO-DAY MISSIONS

• Manage a strategic portfolio:
  You will oversee and grow a portfolio of hotel partners in the rapidly expanding North American market.
• Act as a true consultant:
  You will negotiate the best offers, rates, and availability with key decision-makers (Revenue Managers, Hotel Directors) to maximize their revenue through Dayuse.
• Leverage the data:
  You will create and analyze insightful Business Reviews (KPIs via Tableau) to provide strategic recommendations and demonstrate the value of our partnership.
• Build relationships of trust:
  You will establish productive and lasting relationships with your partners across various markets and cities.
• Deploy high-value projects:
  You will identify and activate growth opportunities in your market, such as rolling out new offers or payment solutions.
• Ensure clear and effective reporting:
  You will track your performance and your market's activity, reporting weekly to the Regional Director.

YOUR GOALS FOR A SUCCESSFUL START

• Within 3 months:
  You will have full command of your portfolio, implement rigorous reporting, and know how to prioritize your actions for immediate impact.
• Within 6 months:
  You will be the recognized expert for your market. You'll identify opportunities, define offers and pricing that convert, and establish yourself as the go-to reference.
• Within 12 months:
  You will develop a strategic vision for your market, proposing and leading innovative projects (e.g., specific offers, new services) by collaborating with internal teams to bring them to life.

YOUR PROFILE

• You have
  significant experience (3+ years) in a similar role (Account Management, Revenue Management, Distribution), ideally within an OTA, hotel group, travel agency
• You have excellent knowledge of the
  US hotel market and its dynamics
  .
• English is your working language
   (bilingual or fluent proficiency is essential).
• You have a
  strong aptitude for data analysis and can draw actionable conclusions
  from it. Proficiency with 
  Tableau and HubSpot
  is a plus.
• Soft Skills: You are known for being
  proactive, meticulous, and organized
  . You are an excellent communicator with a
  "go-getter" attitude
  and a
  strong team spirit
• CULTURAL FIT
  : You identify with our values of 
  plurality, ambition, merit, humility
  , and
  excellence in service
  .

ADDITIONAL INFORMATION

Package:
$80-85K (Base + Variable) + Employee saving plan.

Flexibility:
Hybrid work policy (3 days in the office, 2 days remote)

Benefits:
Group health insurance, (covered at 75%), 3-weeks paid vacation

International Environment:
Multicultural teams across 3 continents who are committed and passionate about our product.

THE RECRUITMENT PROCESS

1. A first interview with our Talent Acquisition team.
2. An interview with Yves, Regional Director and your future manager.
3. A case study presentation to Yves and Olivier (CSO).

APPLICATION PROCESSING

At Dayuse, we believe in diversity and the potential behind every resume.
That's why we DO NOT use AI for automated CV screening
. All applications are carefully reviewed by our in-house recruiters to ensure equal opportunities and prevent any form of discrimination.

Ready to take on the challenge? Apply now