Communications Advisor

10 hours ago

Sherbrooke, Quebec, Canada Desjardins Full time US$60,000 - US$90,000 per year

The incumbent assists, supports and advises caisse managers in selecting, applying and implementing communications solutions, practices, programs and tools.More specifically, you will be required to:

  • Participate with the caisse management committee to develop the annual communications activities plan within the allocated budget. Provide advisory support to managers on communication activities for various client segments, community organizations, officers, managers and employees, and help them carry out these activities.

  • Ensure and uphold a positive image of the caisse and Desjardins Group by identifying potential risk situations and informing the caisse's general manager and the various partners involved. Monitor activities related to service quality for members and clients (for example, surveys and complaints).

  • Receive and analyze sponsorship, donation and fundraising requests and make recommendations, and conduct follow-ups, such as those related to contributions made. Help produce the caisse's social responsibility report.

  • Analyze, select and ensure the quality of communication methods intended for members and clients, (for example, letters and mass mailings). Produce and communicate information (for example, for local and internal newspapers).

  • Support caisse representatives in maintaining business relationships with various client groups and community organizations. Helps organize events (e.g., information sessions, seminars, School Caisse activities)

  • Manage social media communities by writing information content for posts (for example, advertising and videos) and ensure the relevance and consistency of comments and interactions.

  • Identify needs and follow up on ad placement guidelines, in collaboration with various partners.

  • Follow up on Desjardins's merchandising proposals (for example, order promotional materials for the caisse).

  • Help organize logistics for caisse events (for example, annual general meeting and special general meeting) and oversee the production of the annual report.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

  • Bachelor's degree in a related field

  • A minimum of one year of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Knowledge of French is required

  • Knowledge of products and services for members, products and services offered by Desjardins Business centres, components and distribution networks, and products and services offered by competitors

  • Knowledge of the external environment

  • Knowledge of French spelling and grammar required

  • Knowledge of communication and advertising methods, techniques and resources

  • Understanding of the philosophy and fundamentals of financial services cooperatives

  • Knowledge of policies, legislation, standards and ethics governing the operations of the caisse and its centres

  • Knowledge of service standards

  • Familiarity with the democratic structure of caisses and Desjardins Group

Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask

Job Family

Communications (FG)

Unposting Date

  • Medical Advisor

    1 week ago

    Sherbrooke, Quebec, Canada Lemieux Bédard Full time $100,000 - $120,000 per year

    Live the LB differenceReporting to the director, strategic planning, the medical advisor understands, interprets, and synthesizes scientific, clinical, and medical information in order to write different forms of copy (promotional, educational, scientific) for health care professionals, patients and consumers. He works closely with the director, strategic...

  • Advisor, Securities

    7 days ago

    Sherbrooke, Quebec, Canada Desjardins Full time $100,000 - $120,000 per year

    Temporary position for 6 months.As a securities advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products and services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary...

  • Claims advisor, P&C insurance

    1 week ago

    Sherbrooke, Quebec, Canada Desjardins Full time $60,000 - $90,000 per year

    As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive...

  • Client Experience Advisor

    7 days ago

    Sherbrooke, Quebec, Canada Paus Spa Experience Sherbrooke Full time $30,000 - $50,000 per year

    Deliver an exceptional wellness experience in a refined environment where every detail matters. At the heart of PAŪS Spa Sherbrooke, you'll be the welcoming soul of the space, guiding our guests through a unique and memorable relaxation journey. If you're passionate about customer service and the spa world, this position is made for you.Your RoleThe Client...

  • Technical Advisor, PurelyHR

    1 week ago

    Sherbrooke, Quebec, Canada Sherweb Full time $40,530 - $57,900 per year

    Location: SherbrookeHere's What We Do And Why We Do It.We've been problem-solvers from the start. Founded on the simple idea that there had to be an easier way to manage human resources, PurelyHR is a small but outstanding team working to empower HR decision-makers all over the world with an HR platform designed to provide their talent with the best HR...

  • Sales & Customer Service Advisor

    1 week ago

    Sherbrooke, Quebec, Canada Soucy Full time $45,000 - $65,000 per year

    The art of customer service: your area of excellence As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...

  • Sales & Customer Service Advisor

    1 week ago

    Sherbrooke, Quebec, Canada Soucy Group Full time $45,000 - $65,000 per year

    The art of customer service: your area of excellence As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...

  • Financial Advisor: Build Wealth

    4 weeks ago

    Sherbrooke, Canada Sun Life Québec Full time

    Join a leading financial services company as a Financial Advisor where you’ll provide guidance on financial planning and help families achieve lifelong financial security. This role offers unlimited earning potential, local support for business development, and a culture that celebrates inclusivity. A college degree and strong interpersonal skills are...

  • Financial Advisor: Build Wealth

    4 weeks ago

    Sherbrooke, Canada Sun Life Québec Full time

    Join a leading financial services company as a Financial Advisor where you’ll provide guidance on financial planning and help families achieve lifelong financial security. This role offers unlimited earning potential, local support for business development, and a culture that celebrates inclusivity. A college degree and strong interpersonal skills are...

  • SUN LIFE FINANCIAL ADVISOR

    4 weeks ago

    Sherbrooke, Canada Sun Life Québec Full time

    Join to apply for the SUN LIFE FINANCIAL ADVISOR role at Sun Life Québec1 day ago Be among the first 25 applicantsJoin to apply for the SUN LIFE FINANCIAL ADVISOR role at Sun Life QuébecYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic...

  • SUN LIFE FINANCIAL ADVISOR

    4 weeks ago

    Sherbrooke, Canada Sun Life Québec Full time

    Join to apply for the SUN LIFE FINANCIAL ADVISOR role at Sun Life Québec1 day ago Be among the first 25 applicantsJoin to apply for the SUN LIFE FINANCIAL ADVISOR role at Sun Life QuébecYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic...

  • Sales Advisor

    3 weeks ago

    Sherbrooke, Canada Flordeco Full time

    Flordeco is a Quebec-based company that has been growing steadily for the past 15 years. We aim to offer a wide range of products along with turnkey service to meet the needs of our customers. With 37 stores across Quebec and one in New Brunswick, we specialize in flooring and interior décor. We are currently looking for a dynamic individual to fill the...

  • SUN LIFE FINANCIAL ADVISOR

    2 weeks ago

    Sherbrooke, Canada Sun Life Financial Full time

    SUN LIFE FINANCIAL ADVISOR page is loaded## SUN LIFE FINANCIAL ADVISORlocations: Sherbrooke, Quebectime type: Full timeposted on: Posted Todayjob requisition id: JR00034456You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues...

  • SUN LIFE FINANCIAL ADVISOR

    6 days ago

    Sherbrooke, Canada Sun Life Full time

    Job Description :Req#JR00034456 FC055 SherbrookeSUN LIFE FINANCIAL ADVISORFinancial advisors love to build long-term relationships with people and help them plan financially for the various stages of life. They make an impact in their communities providing advice and implementing recommendations in a purpose-driven career with opportunities for unlimited...

  • SUN LIFE FINANCIAL ADVISOR

    4 weeks ago

    Sherbrooke, Canada Sun Life Financial Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • SUN LIFE FINANCIAL ADVISOR

    4 weeks ago

    Sherbrooke, Canada Sun Life Financial Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Premier Banking Advisor

    1 week ago

    Sherbrooke, Canada Royal Bank of Canada Full time

    **What is the opportunity?** We are currently seeking a Premier Banking Advisor to join our team. You will be a professional advisor delivering a superior client experience to High Net Worth Wealth Management Canada households for their personal banking and lending needs. You will be responsible for acquiring and deepening relationships of new high net...