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Weekend concierge

2 weeks ago

Richmond, British Columbia, Canada Cleantech Service Group Ltd. Full time $44,000 per year

Join Our Team as a Weekend Concierge

We are seeking a dependable and professional Concierge to join our team for a high-rise residential building based in Richmond. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.

Key duties & responsibilities:

  • Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
  • Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
  • Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
  • Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
  • Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
  • Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
  • Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
  • Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
  • Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements:

  • Flexibility, availability, and the ability to address requests promptly.
  • Proven experience in hospitality, customer service, or related fields.
  • Ability to multitask and handle high-pressure situations.
  • Strong problem-solving and organizational skills.
  • Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Job Type: Part-time, Saturday - Sunday

Starting date: October

Shift Timings: 8 am - 4 pm

  • 8 hours shift
  • Saturday and Sunday

Salary: $21.00 per hour

Experience:

  • Customer service: 1 year (preferred)

  • Concierge: 1 year (preferred)

Location: Richmond, BC