Medical Receptionist

1 week ago

Milton, Ontario, Canada MEX PHYSIO Full time $36,000 - $42,000 per year

Job Description

If you're looking for a supportive, growth-focused environment to expand your medical administration experience, look no further

MEX PHYSIO – The Movement Experts is seeking a dedicated and personable Medical Receptionist / Patient Experience Coordinator to join our team.

We are a physiotherapist-owned clinic built on values of client-centered care and evidence-based, results-driven therapy. Our multi-disciplinary culture fosters collaboration, professionalism, and a holistic approach to patient wellness.

Key Responsibilities

Administrative & Patient Care Support

  • Greet patients and visitors—both in person and over the phone—with professionalism and warmth.
  • Schedule patient appointments and assist in keeping practitioners on time by coordinating patient flow.
  • Process billing for private insurance and collect patient payments as needed.
  • Maintain accurate and confidential patient records, updating personal and financial information as required.
  • Support therapists with administrative tasks and scheduling inquiries throughout their clinic hours.
  • Respond promptly to online booking and appointment requests.
  • Complete appointment confirmations via phone or email.
  • Manage incoming faxes, scan reports, charts, and other documents accurately into patient files.
  • Handle incoming and outgoing referrals and daily follow-up calls.
  • Monitor and maintain daily clinic inventory and supplies for all practitioners.
  • Process medical note requests for physicians, law firms, and insurance companies as required.
  • Maintain cleanliness and organization of the clinic, treatment rooms, staff areas, and washrooms.
  • Follow clinic policies and procedures as outlined in the administrative handbook.

Reporting Structure

Reports directly to the Account Manager and Clinic Director.

What We're Looking For

  • A team player with a positive attitude and strong communication skills.
  • Someone who is detail-oriented, organized, and able to multitask in a fast-paced clinical setting.
  • Previous experience in medical or healthcare administration is an asset.

Next Steps

We thank all applicants for their interest.

Only those selected for a screening interview will be contacted.

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Benefits:

  • Flexible schedule
  • On-site parking

Work Location: In person

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