Quality Engineer

Join Our Team: Quality Engineer Opportunity 

About Us 

JFE Shoji Power Canada (JSC) is an electrical steel products manufacturer located in Burlington, Ontario. As the largest producer of transformer cores in North America, JSC specializes in wound, amorphous, and step-lap cores for power generation and distribution equipment. Its electrical steel products and magnetic materials are also used in electric vehicle motors and charging station infrastructure, data centres, audio equipment, and other industrial applications. 

Since 1972, JSC (formerly Cogent) has grown from a small niche manufacturer to an integral part of the North American electrical steel supply chain with multiple facilities and over 500 employees. JSC is dedicated to meeting the growing demand for electrical energy by providing strategic, innovative, and sustainable solutions to its clients. 

What Sets Us Apart? 

At JFE Shoji Power Canada, we are more than just a company—we are a community that embraces safety. We have a proactive safety attitude where every team member is empowered to care for each other and take responsibility for keeping everyone safe. By embodying the ICare principles, we ensure that safety is not just a priority but a core value of our culture. Each employee plays an essential role in shaping a workplace where safety is embedded in every action we take, and where incidents are prevented before they happen.  

The Opportunity 

JSC is seeking a Quality Engineer who is passionate about quality and excited to help lead our ongoing quality transformation. If:  

• You're eager to make a meaningful impact on quality culture and performance. 
• You combine a change agent's determination with a thoughtful understanding of different perspectives. 
• You influence without authority and aren't afraid to challenge the status quo when needed. 
• You value people first, process second, and systems last. 
• You believe manufacturing is a powerful act of creation—and you're committed to doing it right. 

We want to hear from you 

About the Role: 

As a Quality Engineer, you will play a key role in reducing the Cost of Poor Quality (CoPQ) across all stages of manufacturing. Your responsibilities will span: 

• Supporting supplier quality and performance. 
• Improving internal production processes. 
• Amplifying the voice of the customer on the factory floor. 
• ​​​​​​​Leveraging our ISO 9000-compliant Quality Management System to ensure sustainable improvements. 

You'll work closely with suppliers, support production teams in delivering "right the first time" quality and engage directly with customers to address quality-related concerns. This role requires leading quality initiatives aligned with strategic objectives, establishing and implementing quality standards, and promoting audit readiness and compliance through active engagement. 

Key Responsibilities: 

• Lead the resolution of client concerns related to product & service quality, identifying root causes and implementing and sustaining corrective measures. 
• Conduct on-site quality audits and inspections to assess process compliance with internal and industry standards. 
• Analyze quality data to identify trends, characterize opportunities to reduce cost of poor quality (CoPQ), and validate effectiveness of implemented countermeasures.  
• Facilitate communication between clients and internal teams, ensuring a clear awareness of concerns. 
• Lead cross-functional teams in both root cause corrective action and preventive action to resolve key internal & external quality issues.  
• Participate in the strengthening of quality standards, processes, and literacy of a our product quality performance. 
• Collaborate with suppliers to monitor and improve the incoming material. 
• Train stakeholders on quality mindset, methods, tools, processes, and systems and maintain related objective evidence. 
• ​​​​​​​Stay abreast of industry trends, standards, methods, tools, and regulations related to quality improvement and the electrical transformer industry. 

What You Bring to the Role: 

• A degree or diploma in Electrical, Mechanical, or Industrial Engineering, or equivalent work experience in a high volume, high mix manufacturing environment.
• Minimum of 5 years of experience in Quality Engineering - experience in the distribution transformer industry or related electrical equipment is considered an asset.  
• A proven track record for creating & deploying objective standards for product conformity, collaborating multi-functionally on both corrective and preventive actions to ensure operations have stable, capable processes with which to consistently satisfy internal & external client requirements. 
• A demonstrated track record in the effective application of quality management system processes, and Lean Six Sigma models & tools. 
• Strong emotional intelligence, communication, team building, and analytical problem-solving skills  
• Familiarity with a Microsoft 365 ecosystem. 
• Experience in direct client interactions, conducting field quality assessments, and implementing corrective action. 
• Experience with formal production and quality management systems is preferred.  
• Experience with CSA, IEEE, ANSI and IEC transformer standards is considered an asset. 
• Applied knowledge of SPC, MSA, QFD, DOE, PPAP, APQP, FMEA, etc. is expected.  Preference for candidates with a P.Eng. designation & ASQ certifications. 
• Availability to travel to client sites across North America as a requirement.