Office Work

6 days ago

Kelowna, British Columbia, Canada Debt Control Agency Ltd Full time $40,000 - $45,000 per year

About Us:

We are a professional and expanding organization with our Head Office located in Toronto, Ontario, and branch offices in Laval, Quebec, and Kelowna, British Columbia. As we continue to grow, we're looking for a motivated and dependable Collection Officer to join our Kelowna team. No prior experience is required—we provide full training for the right candidate.

Key Responsibilities:

  • Contact consumers with overdue accounts via phone, email, and mail
  • Assist in arranging payment solutions in a respectful, solution-focused manner
  • Maintain accurate records of all communication and account activity
  • Coordinate with internal departments to resolve account issues
  • Follow company procedures and relevant regulations related to collections

Qualifications:

  • No experience required—we provide full training and ongoing support
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Basic computer skills and willingness to learn new systems
  • A positive attitude and professional demeanor

What We Offer:

  • Competitive base salary ($40,000–$45,000) with commission opportunities
  • Monday to Friday work schedule – no evenings or weekends
  • Comprehensive benefits package
  • Paid training and a supportive, team-oriented work environment
  • Convenient office location in Kelowna

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Work Location: In person

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