Lease Retention Manager

Lease Retention Manager career and employment opportunity awaits you.

The Power to Move You

Maple Hyudai, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic LEASE RETENTION MANAGER to join the Team.

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning attitudes.

What's in it for you…

• Competitive and generous compensation package
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

About the opportunity…

As an integral part of the "we can do that" operation, this position is responsible for providing recommendations and assistance to customers to arrange the financing of vehicle purchases and sale of protective options, based on standards of gross profit, volume, and satisfaction of customers. Specifically:

• actively communicate with the customer(s) to identify and discuss vehicle needs and wants; offer alternative options to customer based on information gathered
• qualify buyers by understanding their vehicle purchasing, financing, and/or insurance requirements
• present and describe vehicle after-sales products, ie. extended warranty, chemicals (rust proofing, paint protection), insurance, and accessories; provide a thorough explanation of benefits that come with protection programs, such as vehicle service contracts
• answer general and detailed questions about particular vehicles and the financial aspects of purchasing
• interact and consult with customers to guide them through the vehicle purchase
• actively work with financial institutions and lenders to process funding applications, etc
• interview cutsomers and understand their needs for lease retention
• other duties as needed

About you…

Ideal candidates will have a strong background and proven experience in financial agreement and customer service, including:

• Post-Secondary Degree or Diploma in a Business, Automotive, or other related areas.
• 2 to 3 Years experience as an F&I/Financial Service Manager
• OMVIC License in good standing
• proficiency working with ERP/DMS/CRM systems (ie. CDK, DealerTrack, One Eighty), and Microsoft Office software (ie. Excel, Word, Outlook)
• ability to adapt to a changing environment and meet deadlines
• ability to communicate professionally (verbally and written)
• strong attention to detail, organized and strategic
• ability to maintain professionalism
• ability to work independently and with minimal supervision
• self-motivated and driven with a passion for excellence in execution
• a desire to work in a high-energy, fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved - we offer career development and advancement.

You will be part of a winning team - we are a leader in the industry driven by 50 years of people-centric business modeling.

Your voice will be heard and ideas celebrated - we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay plan - we offer many employment perquisites.

You'll be part of a culture at the forefront of transparency, communication, and engagement – we are a Team and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless, and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team? Send your resume with salary expectations for review and consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.