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Senior Technical Writer

2 weeks ago

Halifax, Nova Scotia, Canada Brinqa Full time $80,000 - $120,000 per year

Brinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently.

We help our customers' cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics, automated risk assessments, and remediation. With actionable insights and timely communications provided by our software, our customers are reducing their response times to the constantly changing and emerging threats and saving their business from potential negative and significant impacts.

ABOUT THE ROLE

Brinqa has an immediate need for a Senior Technical Writer to assist in developing risk management solutions as part of our Cybersecurity Knowledge Platform. We are looking for a technical writer to work closely with engineering teams, Product Managers, and Product Owners to develop documentation needed by Brinqa users to manage their cyber risk. Members of our team enjoy a collaborative work environment, delivering features and improvements of real value to real customers.

In this role, you will be responsible for developing both online and offline documentation for customers, partners, and internal teams. You will collaborate with editors and other members of the technical staff to ensure that your writers produce

the highest quality content possible.

The ideal candidate is a writer who enjoys working in a highly collaborative, geographically diverse agile environment that values speed, predictable delivery, and

quality. The position reports to a Manager of the Technical Publications Team or above.

If you are looking to build your career with an exceptional team, be part of building something great, and making an impact, you may have found it here at Brinqa

WHAT YOU'LL DO
  • Create and maintain high-quality documentation for Brinqa's Cyber Risk Management platform, including user guides, API documentation, release notes, knowledge base articles, and in-product help.
  • Translate cybersecurity and risk management concepts into clear, concise, and user-friendly content that enables customers to understand and maximize Brinqa's solutions.
  • Collaborate closely with product managers, engineers, customer success, and support teams to gather requirements and ensure accuracy of all documentation.
  • Structure and organize content to improve discoverability, usability, and consistency across Brinqa's documentation library.
  • Continuously update and refine documentation in line with product releases, ensuring alignment with Brinqa's security standards and style guidelines.
  • Gather feedback from internal stakeholders and customers to identify gaps and improve content clarity and effectiveness.
  • Champion processes that support team-led work planning, value delivery, and predictable execution
WHAT YOU'LL NEED
  • 5+ years of experience in technical writing for software or SaaS products, with at least 2 years in a senior or lead capacity.
  • Proven ability to write for technical audiences, translating cybersecurity and enterprise risk concepts into clear, actionable guidance.
  • Expertise with modern documentation workflows and tools (e.g., Docusaurus, Markdown, Git/GitHub, Confluence, static site generators, or equivalent).
  • Experience collaborating with cross-functional teams in agile environments, balancing competing priorities with strong organizational skills.
  • Solid understanding IT infrastructure.
  • Strong editorial judgment with the ability to set and maintain high standards for accuracy, clarity, and consistency.
  • Bachelor's degree in English, communications, business administration, technical writing, or equivalent.
AND IDEALLY
  • Domain expertise in vulnerability management, asset and identity management, or risk-based security practices.
  • Background in information architecture, structured authoring, or content strategy for large-scale documentation systems.
  • Experience measuring documentation impact and using analytics or feedback loops to improve content quality.
  • Leadership qualities with the ability to influence stakeholders, champion documentation priorities, and elevate the role of content across the organization.
  • Comfort working in fast-paced, agile environments.
  • Curiosity, adaptability, and a growth mindset—always looking for ways to improve both your craft and the customer experience.
  • Master's or Advanced Degree in English, communications, business administration, technical writing, or equivalent.
Applicants must be authorized to work for ANY employer in Canada. We are unable to sponsor or take over sponsorship of an employment Visa or Work Permit at this time.
Ready to join us? Apply today.

HERE'S A LITTLE MORE ABOUT US

Brinqa was founded in 2008 by cybersecurity and technology veterans that witnessed first-hand the significant amount of time and people it took a company to manage the various tools and resources to protect the business from the ever evolving and changing world of cybersecurity.

Building a cybersecurity platform that connects all of the relevant IT, security, and business data resources to create a common data view with actionable insights would give companies a resource that would allow them to respond faster, smarter and more efficiently.

In June 2021, with a solid and effective product benefiting and significantly impacting Fortune 50 companies, Brinqa received its first and only institutionalized funding with Insight Partners. Investing $110M and a minority position in the business, Insight Partners provided Brinqa a way to provide their cybersecurity platform product to more enterprise companies by building their employee base with expertise in Sales, Marketing, Customer Success, Professional Services and People.

It is an exciting time of growth and for individuals to make an immediate and lasting impact on the company and its market

We're committed to promoting Equal Employment Opportunity (EEO) at Brinqa - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.