Sales Manager-Group

Organization- Hyatt Vancouver Downtown Alberni
Summary
Hyatt Vancouver Downtown Alberni is seeking a passionate
Sales Manager – Groups
—a sales professional who brings creativity to client engagement, understands the power of brand storytelling, and thrives on turning opportunities into results. Join a team where guest experience, brand integrity, and business excellence are at the core of everything we do.

Hyatt Vancouver Downtown Alberni will be undergoing a multi-million-dollar redesign to elevate the hotel's guestrooms, residential-style lobby, public spaces, and spa, and will join the
Park Hyatt
brand in This is more than a renovation—it's a reimagining of what luxury hospitality can be.

This is your opportunity to blend creativity with commercial acumen, redefine a destination, and lead with bold, forward-thinking strategy. If you're ready for a career-defining role, we want to hear from you.

Why should you work at Hyatt Vancouver Downtown Alberni?

• Extended Health and Dental benefits for you and your dependents 30 days after joining
• Employer RRSP Matching Contributions
• Paid medical days and personal days
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Tuition reimbursement program and career development program, .
• Wellbeing Programs such as Headspace
• Hybrid Work Programs

About the Role: Sales Manager - Groups
As Sales Manager - Groups, you will be a key commercial leader in positioning Hyatt Vancouver Downtown Alberni as a premier luxury destination for group travel. With a focus on high-end clientele, bespoke service, and strategic sales execution, you will help shape the property's transformation into a Park Hyatt, delivering exceptional experiences and measurable results.

• Design and deliver tailored group proposals that reflect the refined elegance and personalized service synonymous with the Park Hyatt brand.
• Cultivate and maintain strong relationships with key accounts, meeting planners, travel agents, and corporate clients to maximize repeat business and referrals.
• Develop and implement targeted sales strategies to secure high-value group business from corporate, incentive, entertainment, and association segments, with a focus on luxury positioning.
• Leverage deep knowledge of Vancouver's premium business landscape to identify opportunities, build relationships, and grow market share among discerning clientele.
• Collaborate with Events and Revenue teams to maximize the use of meeting and social spaces, ensuring alignment with brand standards and revenue goals.
• Manage a portfolio of key accounts with a high-touch, relationship-driven approach—ensuring consistent engagement, loyalty, and revenue performance.
• Represent the property with sophistication and confidence through site inspections, FAM trips, client events, and presentations that convey the essence of understated luxury.
• Participate in international sales missions, trade shows, and client events, while collaborating with Hyatt's global sales offices to drive cross-market opportunities.
• Ensure every client interaction reflects Hyatt's commitment to intuitive service, emotional connection, and elevated guest experiences.
• Support the Rebranding Journey : Act as a brand ambassador during the hotel's transformation into a Park Hyatt, contributing to repositioning efforts and ensuring continuity of excellence throughout the transition.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

• Minimum 2 years of progressive experience in group sales or a related hospitality role, ideally within a luxury hotel environment
• Prior experience with Hyatt or another globally recognized luxury hospitality brand is highly valued
• Demonstrated expertise in navigating Vancouver's luxury hospitality landscape, with a strong understanding of global travel trends and the expectations of high-end clientele
• Exceptional interpersonal, communication, and presentation skills, with the ability to connect with clients across diverse cultural and professional backgrounds
• Results-driven mindset with a deep understanding of global sales strategies and local market dynamics
• You bring presence, polish and guest first philosophy to everything you do