Program Manager

About the Role

Under the direct supervision of the program director, the program manager:

• supervises the work of program officers, associate program officers, administrative coordinators, program assistants and senior administrative assistants, as required;
• develops and manages grant activities and initiatives and partnerships supporting artists, arts groups or arts organizations;
• ensures the efficient operation of activities and manages program employees;
• provides coaching and develops employees;
• supports employees through changes at the Council;
• analyzes and implements policies promoting the sound management of programs in alignment with the program objectives;
• analyzes trends and concepts or best practices and formulates recommendations;
• contributes to managing the budget by administrating and proposing fund allocations for grant competitions; and
• and collaborates in planning competitions.

The program manager also:

• implements relevant, effective and efficient work processes and approaches that contribute to the continuous improvement of the Council's programs, procedures and policies;
• actively encourages the exchange of ideas and knowledge throughout the division;
• ensures that the program staff, develop, and cultivate a network of peers within the arts community who can participate in the Council's evaluation processes;
• ensures the transparency of the peer assessment process;
• notes and reports on real or potential situations of conflict of interest to the Director, while assuring the confidentiality of information;
• determines whether the Program has the resources, tools, learning plans and support required to achieve results with respect to the Council's strategic priorities;
• performs other related duties.

Education

• An undergraduate degree in arts, public administration or business administration or an equivalent combination of professional experience and education related to the responsibilities of the position.

Experience

• Seven (7) years of experience directly related to the principal responsibilities of the position.
• Three (3) years of experience in financial and human resources.
• Experience in project management and in policy development and implementation.
• Experience in one or various artistic disciplines would be an asset.

Knowledge

• Thorough knowledge of project and program management, communications strategies, and policy analysis and application.
• Knowledge of the current state of the arts in Canada and of trends and new developments in the arts, including more recent forms such as digital arts.

Skills & Competencies

• Ability to manage human and financial resources.
• Ability to conceptualize strategic approaches and determine risks.
• Ability to advise management on political, operational and technical issues.
• Ability to work effectively under pressure and to respect established deadlines.
• Excellent communication skills, the ability to write and speak in clear, accessible and compelling language with a high degree of professionalism and diplomacy.
• A high degree of professionalism, diplomacy, tact and sensitivity.
• Ability to supervise the planning, implementation, execution and evaluation of the program and its projects.
• Autonomy, strategic thinking, problem-solving abilities, excellent judgment and creativity.
• Leadership, team spirit, interpersonal skills and strong aptitudes in animation, communications and analysis.
• Excellent aptitude for establishing relations, networks and collaborations between disciplines and divisions, including the ability to promote dialogue and obtain consensus.
• Excellent understanding of the peer assessment process.
• Ability to work with confidential documents.
• Ability to analyze and synthesize information effectively.
• Ability to resolve conflicts tactfully.

Bilingual Requirements

This position requires the use of both official languages. The requirements in the second official language are:

• An advanced level in reading comprehension (C)
• An intermediate level in writing (B)
• An advanced level in oral (C)

Job Types: Full-time, Permanent

Pay: $116,352.00-$145,976.00 per year

Work Location: Hybrid remote in Ottawa, ON K2P 1L4