Senior Learning Advisor, Talent Development

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

The Senior Learning Advisor is accountable to build strong relationships with business leaders and HR business partners across CIBC, consult on talent needs, understand learning trends and analyze metrics to enable learning every day, and drive business results. Working closely with business leaders and HR partners, this role will support the development and implementation of a comprehensive learning plan in alignment with CIBC's Learning Strategy and the SBU's strategic priorities.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Consulting - Remain current with business changes in order to provide training recommendations to meet needs of business partners with measurable results.  Manage business partner expectations and promote business partner ownership of issues, processes and strategies (i.e. set objectives, influencing business partner to reach optimal training solution, etc.). Regularly participate in management meetings in order to provide training updates, proactively identify training needs and to gather information of planned business changes that may impact existing content. Represent training and development team at business events (i.e. Quarterly updates).

• Business Accumen - Understand current and emerging business needs, priorities and market trends in order to act within the business context.

• Relationship Management - Build strong relationships with business leaders to ensure that the learning is deployed for priority business initiatives and to build capability for the future. Establish strong internal relationships with the Content Creation team to ensure that business partners needs are fulfilled effectively and efficiently and negotiate and manage timelines, conflicting priorities and resources to ensure the learning objectives of the SBU are met. Influence key stakeholders to integrate learning solutions into change management plans to sustain new/enhanced capabilities.

• Conduct Needs Analysis - Work with business partners, in an environment of ambiguity and complexity whereby the business partner is solving for a high impact systemic issue versus business as usual, to define business objectives that will lead to customized training initiatives and ensure they are consistent with business goals and objectives. Conduct needs assessments to identify critical capability gaps and determine learning requirements aligned to strategic priorities, develop and curate learning paths to build capabilities with existing learning solutions and support and guide the delivery of learning solutions for the SBU.

Who you are

• You can demonstrate experience in implementing complex initiatives across a large number of multiple channels, products and Lines of Business involving many stakeholders with varying priorities (5-7 years).  You have consulting skills to be able to gather and analyze required business information in order to obtain buy-in and/or approval from executives, directors and management.  It's an asset if you have knowledge of project management methodologies.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Building Partnerships, Business Consultations, Business Management, Business Operations, Change Management, Coaching, Communication, Deliverables Management, Instructional Design, Leadership, Long Term Planning, Needs Assessment, Operational Leadership, People Management, Prioritization, Relationship Management, Results-Oriented

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