Residential Community Support Workers, Multiple Positions

The Program

At Taproot Community Support Services, we're a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot's future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1984 we've grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

Our Youth Residential programs provide culturally based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD) as well as an Indigenous funded agency (Usma) providing long term therapeutic care for up to 3 children or youth. These programs support children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities.

The Community Living programs provide essential services to adults we serve with personalized support programs that stress independence, support unique strengths and qualities, and encourage integration into the community.

The Position

Taproot is hiring Social Services workers to care for the individuals (adults and children and youth) within our programs in Port Alberni. We are currently hiring for the following roles, in both part-time and full-time capacities:

• Community Support Workers - $24.94-$29.37 per hour

• Residential Child & Youth Workers - $27.54-$31.61 per hour

• Residential Child & Youth Workers with overnight scheduling - $27.54-$31.61 per hour

Multiple positions are currently available, with work schedules that may include, but are not limited to, the following shifts: 07:00–15:00, 15:00–23:00, and 23:00–07:00.

We strongly encourage qualified Indigenous - First Nations, Métis, and Inuit, applicants to apply.

In Your Role You Will

• Assist Person served with the activities of daily living involving their personal and health care, behavioural, nutritional, recreational, social, vocational, educational, cultural and environmental needs as identified in their person-centered plans (PCP) while keeping trauma informed care at the forefront of support.

• Work in collaboration with MCFD, CLBC, VIHA, Mental Health Services, Community Supports, Outreach Teams, Harm Reduction Workers, Cultural Supports, Knowledge Keepers, Schools, Behavior Consultants, stakeholders and partners.

• Demonstrate a high degree of tolerance and respect for a supported individual's unique personality and challenges, while promoting one's dignity and rights

• Support and promote a friendly and effective working relationship with support individual, family and team members.

• Apply crisis intervention and risk management strategies.

• Assist with case management documentation by identifying strengths and potential challenges; contribute to the evaluation of the individual's progress and prepares reports.

• Organize household tasks (meal planning, food purchasing and preparation, house cleaning, basic maintenance)

• Implement individuals' daily schedule, including transporting individuals to and from appointments, school, monitoring progress and supporting at-home learning

• Administer medications as per policy

• Perform miscellaneous job-related duties as required

• Request a job description for full duties and responsibilities.

*** Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• Experience working with youth or adults with complex behaviors

• Diploma or Degree in Social Work, Child and Youth Work, Human Services, Education, Sociology or Psychology

• An equivalent combination of education, training and experience, may also be considered.

• Valid Class 5 BC Driver's License with clean driver's abstract

• Reliable, safe vehicle with appropriate insurance for transporting individuals

• Experience with trauma informed practices

• Strong conflict resolution, mediation and crisis prevention and intervention techniques.

• Current WCB Occupational First Aid, Level 1 and CPR certificates required.

• Non-Violent Physical Crisis Intervention Certificate and/or MANDT are considered an asset.

**Child & Youth Programs - successful applicants will be required to participate in MCFD screening and provide three (3) professional references prior to confirmed employment with Taproot Community Support Services **

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

• Work/life balance

• Learning and career development opportunities

• Competitive wages and salaries

• Paid vacation and benefits for eligible employees

• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

• Matching RRSP plan for eligible employees within Alberta

• Professional development opportunities and job-related training

• Employee and Family Assistance Program

• Long Service Milestone rewards

• Employee referral bonus program

• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website:

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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