Sales Manager

Pirate Cove Marina is your boating destination located right on the Rideau River just outside of Kemptville, Ontario, 25 min South of Ottawa. Pirate Cove Marina (a subsidiary of the Leisure Days RV Group) has been in business for over 30 years and continues to grow.

The Marina operates all year round and offers a full spectrum of services, from boat sales and service to slip rentals and storage options for every season. We pride ourselves on providing exceptional customer service and creating a vibrant community for boating enthusiasts. We are currently seeking a motivated and enthusiastic Sales Manager to join our dynamic team.

Leisure Days RV Group is Canada's largest RV dealership network, proudly operating over 25 dealerships across Ontario, Nova Scotia, and New Brunswick, with ambitious plans for future expansion.

Founded in 2003 with the opening of RV Canada in Ottawa, we have grown into a leading, sales-focused organization dedicated to driving results. Our scale and superior purchasing power enable us to provide customers with unmatched access to RV sales, rentals, parts, and services.

As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.

What We Offer:

The Marine Sales Associate matches customers with the best recreational marine vehicle for their travel and lifestyle needs. As with all positions within dealerships, sales professionals are expected to uphold the highest ethical standards. Pirate Cove Marina is a supportive and friendly work environment

Reports to: VP Marine Operations

Compensation: Salary + Commission ($80,000 - $200,000 annually) +Group Benefits

Overview:

The Sales Manager (SM) is responsible for profitability, performance results, and customer satisfaction in all the sales department of the dealership. The SM shapes the sales environment, sets the strategy, builds local customers' trust and loyalty, and oversees all day-to-day sales related operations. Success in this role requires understanding the local marine market, managing sales personnel, sales, and creating a culture where all staff deliver the best customer service.

Key Responsibilities & Accountabilities:

• Model and promote great customer service behaviour and maintain a safe work area for both team members and customers.
• Develop unique ways to drive sales and increase store profitability.
• Study and understand local market conditions, demographics and past sales history, and loyal returning customers.
• Oversee the store's sales profit and loss (P&L) and budget responsibility and manage the local budget accordingly.
• Meet with the VP of Marine Operations to review monthly forecasts, commission sheets, productivity reports, and the profit performance of the sales department as a whole and each sales professional individually.
• Make recommendations to the VP of Marine Operations regarding short- and long-range advertising plans, sales promotions, staffing needs, and compensation plans.
• Work closely with the VP of Marine Operations, identifying and setting local marine sales goals.
• Maintain in-stock levels through accurate inventory management and develop unique and creative ways to drive sales.
• Responsible for sales and creating a high-performance, knowledgeable, and successful sales team.
• Meet with the sales team to establish annual and monthly objectives.
• Create sales plans and provide training opportunities for local sales teams.
• Ensure that sales professionals understand and adhere to corporate office, regional and dealership policies, procedures, and sales processes.
• In collaboration with the Vice-President, President and corporate office marketing departments, conduct major sales promotions and advertising as needed (i.e., used boats, large new display ads, radio, Internet, etc.).
• Motivate and retain the "A" player team members, recruit and hire new team members.
• Hire, train, supervise and monitor the performance of the sales team.
• Facilitate new boats pre-delivery with the service, parts, and warranty management team.
• Establish standards for displaying, merchandising, and maintaining new and used boats.
• Establish procedures for quick disposal of over-aged boats.
• Audit repair orders for used units as needed to ensure prompt reconditioning and/or upgrading, and all appraisals of trade-in boats in accordance with regional and corporate office guidelines.
• Discuss and address with the service and sales departments customer complaints to ensure a high level of customer satisfaction.
• Backup to the Finance Department, greet and assist customers.

Essential Skills & Qualifications:

• 1-2 years' experience as a Sales Manager within auto, RV, marine, or powersports dealerships backed with several years of sales experience.
• Team-oriented, and eagerness to learn.
• Experience managing a profit center.
• Excellent leadership abilities and a willingness to follow and lead processes.
• Top producer in boat sales - specifically with a large multi-lined dealership.
• Metric dealership management experience preferred.
• Experience working with multiple manufacturers.
• Strong record of consistent positive Customer Satisfaction.
• Demonstrated ability to coach, mentor and develop others.
• Behaves in a professional manner while effectively handling problems and facilitating successful outcomes.
• Uses and applies independent judgment and discretion to address both short and long-term issues.
• Excellent English verbal and written communication skills.
• A bachelor's degree is helpful, but we will consider applicable work experience in lieu of a degree.

How to Apply:

If you are ready to embark on an exciting career at Pirate Cove Marina, please apply, detailing your relevant experience and why you are the perfect fit for our team. We look forward to welcoming you aboard

All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, genetic information, or any other criteria protected by governing law.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Experience:

• Sales Manager: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Ontario driver's license (preferred)

Work Location: In person