Account Manager

Grow Your Career with Us

Celebrating our 21st anniversary this year, H2Safety Services Inc. is Canada's largest provider of emergency response management services and solutions. Our team of industry-leading experts delivers comprehensive, tailored emergency management services, emergency response training, and technology services to companies throughout Canada, North America, and around the world. By continuously investing in our people and world-class technology, we ensure the highest level of protection and compliance for our clients, stakeholders, and the environment.

In June 2025, H2Safety became a part of SGS, the world's leading testing, inspection, and certification company - and a world leader in sustainability. As part of SGS, H2Safety is working towards globally advancing operational safety, digital transformation, and ESG performance across industries, including oil and gas, mining, transportation, utilities, renewables, and government. Our success and approach are deeply rooted in building authentic relationships and addressing community concerns transparently, allowing us to also excel in Indigenous and government relations.

Position Summary

The Account Manager is responsible for generating new business, managing existing accounts, and executing strategic sales plans to achieve revenue growth targets. This individual will identify new opportunities, develop tailored solutions for clients, and collaborate with internal teams to deliver exceptional customer experiences. The role requires a balance of strategic thinking and hands-on execution, ensuring alignment with H2Safety's mission and growth objectives.

Key Responsibilities

• Develop and execute strategic sales plans to achieve individual and company revenue targets.
• Identify and pursue new business opportunities in target industries, including energy, utilities, and government sectors.
• Manage and grow existing client accounts, ensuring satisfaction, retention, and long-term partnerships.
• Conduct client meetings, presentations, and demonstrations of H2Safety's consulting, software, and emergency response products.
• Negotiate contracts, pricing, and renewals, ensuring mutually beneficial outcomes for H2Safety and the client.
• Prepare detailed reports, forecasts, and recommendations for improving sales performance and market competitiveness.
• Act as a product advocate for H2Safety's consulting and SaaS offerings, providing informed recommendations and client education.
• Provide client support on emergency response plans and related technologies as needed.
• Collaborate closely with internal teams—product, customer support, and operations—to ensure successful project delivery.
• Collaborate with marketing teams to generate leads, support promotional campaigns, and attend industry conferences.
• Contribute to team success by mentoring junior sales staff, sharing best practices, and participating in continuous improvement initiatives.

Required Education, Experience & Credentials

• Bachelor's degree in Business, Marketing, Management, or a related field (MBA or advanced degree an asset).
• 5+ years of experience in sales, account management, or business development, preferably within consulting, HSE, or SaaS environments.
• Proven record of meeting or exceeding sales targets and driving revenue growth.
• Experience with contract negotiation and managing complex client relationships at multiple organizational levels.
• Relevant sales or account management certifications (e.g., CSP, Strategic Account Management) are considered an asset.

Required Knowledge, Skills & Competencies

• Comprehensive understanding of emergency response planning, consulting, and software-as-a-service models.
• Proficiency in sales strategies, lead generation, and client acquisition techniques.
• Strong communication, negotiation, and presentation skills with the ability to influence decision-makers.
• Excellent organizational and time management abilities, with attention to detail and accuracy.
• Analytical mindset with the ability to interpret sales data and market trends.
• Collaborative approach with experience working cross-functionally across departments.
• Self-motivated, results-oriented, and capable of working independently while contributing to team goals.

Your Total Rewards

• Competitive base salary with a lucrative commission structure.
• Comprehensive health and dental care plan.
• Company matching RRSP program.
• Generous paid time off and flexible work hours.
• Annual performance-based bonus.
• Professional development and training subsidies.
• Employee referral incentive program.

Apply Now:

If this role sounds exciting and you're ready to make an impact, we invite you to apply and join our dynamic team at H2Safety. As a valued member of our company, you'll have the opportunity to work alongside industry-leading experts, contribute to cutting-edge projects, and play a crucial role in enhancing the safety and efficiency of emergency response management.

Explore job opportunities at an organization leading the way in safeguarding people and the planet. We look forward to hearing from you