Senior Project Manager

Reason One is hiring We are in search of a talented Senior Project Manager with digital agency experience.

Reason One is a B-Corp certified, digital agency focused on increasing healthcare access through inclusive, equitable digital solutions and empowering our clients to better serve their communities. As a B Corp, we seek to create a safe, brave workspace and use our profits to make an impact.

Our team shares these core values:

• INITIATIVE: We are self starters who take action. We don't wait.
  
• COLLABORATIVE: We create and innovate together as a team.
  
• INCLUSIVE: We are committed to an inclusive, equitable and diverse workplace.
  
• ACCOUNTABLE: We get it done, on time and to a high standard.
  
• ADAPTABLE: We embrace change, unknowns, and evolve

Your role 
As Senior Project Manager at Reason One, you'll be managing dynamic projects and teams following an established process. You'll put your expertise and problem solving skills to work every day, tackling a wide scope of responsibilities for medium and large scale clients. Good instinct for identifying risks is vital, and a curious, collaborative attitude is ideal. 

As a Senior Project Manager you are expected to bring your ideas to the table and provide suggestions to continuously improve project management processes.

KPIs:

• Profitability status is "On track" for at least 85% of projects 
  
• Target project profitability has been set for each project from the start 
  
• Timeline status is "On track" for at least 85% of projects
  
• Client satisfaction status is "Happy Client" for at least 90% of projects
  
• Contribution to knowledge sharing at least once per quarter - internal presentations, written documentation in confluence wiki, blog posts
  

Responsibilities:

• Deliver projects on time and within budget constraints. 
  
• Scope and estimate budget and schedule for new work
  
• Provide clear and timely status reports to both internal and external stakeholders
  
• Project Team Leadership enabling multi-disciplinary project teams to deliver their best work
  
• Monitor and manage scope creep through formal change order processes or strategic descoping to maintain project profitability and timeline commitments
  
• Ensure the scope roadmap and strategy are being followed.
  
• Sign-off of various deliverables (e.g.: roadmaps, designs, requirements, launch approvals) to ensure quality standards are being met.
  
• Appropriate Resource Management in collaboration with fellow PMs, ADs, and the Director of Delivery. Stakeholder Communication (clear scope and expectation management)
  
• Risk Management (documentation and mitigation strategies). Identify and manage project issues and risks in a professional and efficient manner
  
• Work closely with clients or Account Directors to ensure client satisfaction and identify opportunities for strategic growth of the account
  
• Champion continuous improvement by documenting project learnings, evolving PM processes accordingly, and ensuring team-wide awareness and adoption
  
• When managing an SLA without an Account Director the following responsibilities will fall on the Project Manager
  • Invoicing
    
  • Reporting Missing Revenue
    
• Work closely with Product owners to ensure the scope roadmap adheres to the budget and schedule.
  
• Foster an environment of transparency for the project team by ensuring all information is shared and accessible to all team members at any project stage
  
• Ability to demonstrate Reason One's core values day to day
  
• Participation in our B Corp mandate to improve our social and environmental impact through initiatives such as volunteering
  

Our must haves 

• 5+ years of digital project management experience in a digital agency
  
• Agile methodology experience and/or scrum training
  
• Clear and assertive written and oral communication skills
  
• Ability to manage multiple projects and competing deadlines effectively
  
• Strong organization skills
  
• Strong leadership and facilitation skills are essential
  
• Ability to navigate and negotiate client asks, know when to advise and when to be flexible
  
• In depth experience setting up, managing and reporting on budget status and profitability
  
• Working knowledge of PM software for client communication, resource management and task management such as Basecamp, , and JIRA or similar tools
  
• Experience delivering projects on CMS platforms such as WordPress, Kentico, , Contentful or similar
  
• Experience managing large-scale e-commerce, marketing, and website projects.
• Experience with composable stacks with headless platforms preferred
  
• Able to understand technical jargon and communicate with both technical and non-technical team members
  
• Project management certifications or completion of project management training
  
• Strong desire to learn and facilitate knowledge sharing within the department and across the company
  
• Experience working with health systems or healthcare organizations in as a Project Manager preferred
  

The practicals

• Location: This is a fully remote, work-from-home position. Candidates must be based in the US or Canada
  
• Core working hours: 9 AM - 5 PM EST
  
• Start date: As soon as possible
  
• Reporting: This role reports to the Project Management Lead
  

Compensation package includes:

• Annual salary $100,000 - $125,000 CAD

Benefits

• Extended health benefits
  
• Dental benefits
  
• Life insurance and, LTD benefit
  
• Employee assistance program
  
• Parental leave program with top up

PTO

• Paid Vacation days—15 days per year
  
• Paid Sick leave—6 days per year
  
• Paid Volunteer days—2 days per year

Stipends 

• $250 CAD home office expenses per year
  
• $50 CAD per month internet stipend
  
• Training allowance of $800 CAD a year and professional development opportunities like conferences and continuing education

Hardware

• A laptop is provided

FYI

• You MUST be currently eligible to work in the US or Canada. No exceptions.
• Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request.  
• ​​If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us with the subject line "Accommodation Request - Senior Content Strategist application". Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our hiring processes

Reason One is an equal opportunity employer. This means that we strive to make employment decisions at every point of the employment, from application to termination, based on merit. We want to have the most qualified person in every position. In addition, we believe an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected.