Information System Administrator
1 week ago
Duration:
6 months contract to hire
100% onsite role
Qualifications and Experience
- Accredited 2-3-year Information Technology Certificate or Diploma with a minimum of 2 years of related work experience in supporting a computer networking environment, or a bachelor's degree in a related field with a minimum of 1 year of related work experience, or equivalent.
- Experience in maintaining a diverse computer networking environment, including troubleshooting a Microsoft Active Directory environment.
- Proven customer service skills with high standards of quality and a strong desire to support internal users.
- Excellent problem-solving skills.
- Working knowledge of Windows operating systems, applications, and computer hardware/software.
- Understanding of TCP/IP networks, VPN, wireless technologies, and network printers.
- Competence in troubleshooting various types of computers, scanners, printers, copiers, and other computing peripherals.
Experience or knowledge with:
- Supporting a Microsoft 365 (M365) cloud environment.
- Resolving email, collaboration, and access issues
- Operating Azure resources.
- Supporting mobile devices.
- Understanding of virtualization environments.
- Understanding of Microsoft server operating systems and applications.
- Understanding of common backup strategies and operating backup management systems (e.g., Veeam, Exagrid).
- Understanding of disk imaging technologies and deployment processes (e.g., MDT, Sysprep).
- Understanding of cloud computing services, technologies, and platforms.
- Desire to continuously learn and stay updated with new technologies and industry best practices.
- Ability to stay current on security bulletins and product releases.
- Strong verbal and written communication skills
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