HiRO Research Coordinator

Staff - Non Union

Job Category

Non Union Technicians and Research Assistants

Job Profile

Non Union Salaried - Research Assistant /Technician 3

Job Title

HiRO Research Coordinator

Department

Krahn Laboratory Division of Cardiology | Department of Medicine | Faculty of Medicine

Compensation Range

$4, $5,385.67 CAD Monthly

Posting End Date

October 15, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

October 11, 2026

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

As a member of the Hearts in Rhythm Organization (HiRO) Research Team, the Research Coordinator's primary role is to coordinate research project activities and recruit research participants in the Vancouver based clinic where patients are seen, to complete and manage data abstraction/entry for the local HiRO Data Registry and Bio bank and other related research studies. The coordinator will be responsible for specific ongoing research studies and supervising junior research assistants, students and administrative staff. The coordinator will also be responsible for training and ongoing support of research coordinators at the 23 additional National HiRO Registry participating centers.

Organizational Status

The HiRO Research UBC/Vancouver team provides the research infrastructure for both the local site with related enrolment, and the National HiRO Registry as the Coordinating Center. The Research Coordinator reports to the Research Program Manager, National Coordinator and the Principal Investigator (Dr. Andrew Krahn). The Research Coordinator will work closely with other research staff and will participate in activities within the UBC/Vancouver HiRO Research Program. The Research Coordinator will be the main contact for study participants and hospital staff.

Work Performed

• Executes sponsor and investigator-initiated research protocol and implements study procedures for study participants in accordance to Good Clinical Practice
• Responsible for recruitment and enrolment of research participants, this includes reviewing healthcare information for potential study participants, introducing research studies to patients and their families, explaining the nature and requirements of the study, and obtaining consent to participate in research.
• Completes HIRO registry case report forms by abstracting personal health and clinical information from medical records
• Prepares applications for Clinical Research Ethics Review
• Liaises with clinical and/or clerical staff at St. Paul s Heart Rhythm Centre to ensure efficient data collection from clinical sources and arranges logistics for studies.
• Organizes research data based on specific study requirements as needed, responds to data quality queries generated by the HiRO national coordinator.
• Develops and implements new Standard Operating Procedures and modifies existing SOPs to meet the needs of the HiRO research team
• Conducts training sessions in procedures for local RNs and Clinical Nurse Leaders, and acts as the key liaison for National HiRO Registry coordinators at the 23 participating Canadian centres.
• Prepares instructions for healthcare professionals on research process that may be carried out collaborating centres
• Attends meetings, training and workshops as required.
• Oversees the organization of blood samples and bio banking across all National HiRO Registry sites, in collaboration with research assistant/tech staff. Is certified in bio banking essentials as well as transportation of dangerous goods
• Composes and types correspondence, develops study documents, forms, and data spreadsheets
• Prepares data summaries for presentations and Publications as required
• Communicates regularly with the National Coordinator and/or investigator about the status of research projects.
• Tracks research staff sick and vacation time, day to day research office oversight, trouble shooting and communicating staffing issues to the PI and UBC HR.
• Participates in interviewing of trainees, summer students
• Provides consistent feedback students, trainees and administrative help
• Participates in other initiatives of the Heart s in Rhythm Research Organization, including data quality improvement, patient engagement initiatives and ongoing training and development as required.
• Performs other related duties for other projects, as required.

Consequence of Error/Judgement

The Research Coordinator exercises professional judgment and initiative in the conduct of and in coordinating clinical research studies. He/she will work with the Research Program Manager and with other members of the team to ensure that study procedures are performed consistent with the study protocol, applicable hospital procedures, ethical guidelines and regulatory policies. The Research Assistant is expected to work in a professional manner exercising poise and discretion especially when dealing with vulnerable patients and their families, and with sensitive medical information.

Inappropriate disclosure of research participants personal information would contravene privacy legislation and could result in legal action. Errors in data, reference materials or publications, if detected, would result in delays and requirements for additional resources to obtain or validate data.

Supervision Received

The Research Coordinator reports to the National Coordinator and Principal Investigator, however, most duties will be carried out independently following appropriate training.

Supervision Given

Students and research admin assistant

Minimum Qualifications

Completion of a relevant technical program or a university degree in a relevant discipline and a minimum three years of related experience or an equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one's own
• Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Undergraduate degree in medical sciences, health sciences diploma and a minimum of 3 years related experience, and an equivalent combination of education and experience. Experience in clinical research is essential, including certification or willingness to certify. Specialized clinical experience/training in the areas of Cardiology and/or medical genetics is desirable. Experience in approaching patients and their families in an outpatient clinic and acute hospital setting, for the purpose of obtaining consent for research studies and completing required study procedures/documentation. Ability to communicate effectively verbally and in writing. Excellent interpersonal and organizational skills. Ability to work effectively, both independently and in a team environment. Ability to apply sound analytical skills, exercising initiative, good judgement, poise and discretion while working in an acute clinical environment. Ability to listen actively and attentively, and obtain clarification as required. Ability to analyze problems, identify key information and issues, and effectively resolve. Ability to be thorough, accurate and have a high level of attention to detail. Ability to efficiently and effectively coordinate tasks. Ability to make thoughtful, informed, and thorough decisions. Ability to develop and maintain cooperative and productive working relationships. Ability to deal effectively with a diversity of people in a calm, courteous and effective manner. Ability to conduct research interviews to obtain accurate, complete, and relevant information. Strong technical skills including experience with electronic data capture, medical record databases, wearable devices (ex. Apple Watches) and Microsoft office preferred.

Above all the candidate will be a person who enjoys working with research participants in a healthcare setting and when appropriate developing relationships with HiRO patient partners.