Order Management Coordinator

Job Title: Order Management Coordinator (18-month Contract)
Location: Brampton, ON (Hybrid)

Victaulic, founded in 1919, revolutionized pipe assembly with the invention of the "Victory Joint." Today, it's a global leader in grooved mechanical pipe joining and flow control solutions. With over 4,000 patents and operations in 140+ countries, Victaulic serves various industries, including commercial construction, fire protection, industrial construction, maritime, mining, oil, gas, chemical, power generation, and water/wastewater. The company offers a wide range of products, solutions, and services, including couplings, valves, fittings, and engineering design support. Notable projects include the Hoover Dam, World Trade Center Complex, Eiffel Tower, Shanghai Tower, CN Tower, and Vancouver Convention Centre. With 5,500+ employees and 700+ sales reps., Victaulic continues to innovate and exceed customer expectations worldwide. For more information, visit

Job Summary

We're seeking an Excel expert to join our team and take ownership of our customer pricing agreements. You'll be the go-to person for maintaining accurate records, resolving disputes, and ensuring our pricing data stays current across all systems. If you love working with data and thrive in a fast-paced environment, this could be a great fit.

Key Responsibilities

Pricing Agreement Management:

• Work closely with Sales and Customer Care teams on pricing agreements
• Process, analyze, and track all pricing approvals
• Maintain and update our pricing agreement database
• Enter pricing agreements into ERP system (BPCS)
• Follow up on agreements and ensure timely renewals

Reporting & Analysis:

• Create sales analysis reports and data visualizations for the Sales Department
• Generate daily and monthly reports using QlikView
• Prepare bi-monthly purchase agreement expiry reports
• Conduct ad hoc analysis as needed

Customer Support:

• Resolve pricing disputes with internal and external customers
• Support Customer Care team with pricing-related inquiries
• Maintain strong customer relationships through excellent service

System Management:

• Keep ERP system up-to-date for every customer
• Ensure all pricing agreements are properly processed, reviewed, and documented
• Handle administrative tasks and order entry as required

Required Skills & Experience

Technical Skills:

• Advanced Microsoft Excel proficiency (this is essential)
• Experience with ERP systems (BPCS experience preferred)
• QlikView knowledge
• Salesforce familiarity
• Strong analytical and technical capabilities

Experience:

• 2-5 years in administration or order entry (manufacturing environment preferred)
• Post-secondary education in Business or equivalent experience
• Proven track record working with large datasets

Soft Skills:

• Excellent customer service and relationship-building abilities
• Strong multitasking skills in fast-paced environments
• Outstanding organizational skills with keen attention to detail
• Effective communication and problem-solving skills

Contract Details: This is an 18-month contract position with the possibility of extension based on performance and business needs.

Salary: $60k+

Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status. Join us in creating an inclusive workplace that values the unique contributions of individuals from all backgrounds.

Victaulic is committed to providing equitable opportunities to all applicants and welcome applications from all qualified persons. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation, please notify us at [email protected] and we will work with you to meet your needs.

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