Dealer Trainee

Job Description

Position:

Dealer 1

Reports To:

Table Games Pit Manager

OUR COMPANY

Parq Casino – Dive into the excitement at downtown Vancouver's only casino

At Parq Vancouver, you can find a beautiful casino with high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof. Parq is where locals and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences and building relationships with locals, visitors and like-minded businesses.

OVERVIEW

The Dealer 1 to execute table games such as Blackjack, Baccarat, Poker and/or Roulette with an outstanding level of positive customer interaction. A Dealer typically has the most interaction with guests during the casino experience, and is expected to conduct all casino games in compliance with all BCLC standards. Individuals in this role are expected to provide patrons with a memorable and entertaining experience making the Company a recognized leader in the industry and the Casino of choice.

WHY WORK AT PARQ

• Extended Health and Dental Benefits
• RSP/RRSP Matching
• Employee and Family Assistance Program
• Tuition Reimbursement
• 20% off at Parq Food & Beverage Outlets
• Discounted rates at local businesses within the community
• Volunteer opportunities
• Employee Recognition Program
• Opportunities for growth and development
• Companywide events
• Refer a Friend Program

DUTIES AND RESPONSIBILITIES

• Conduct live games on casino floor professionally and as a team member
• Dealer is a full-time position
• Ensure compliance of all BCLC standards when conducting games
• Work closely with Supervisors and Management to ensure a well-run gaming floor
• Conduct cash for chip transactions
• Educate and assist players with game rules, house rules, and BCLC policies while maintaining a positive relationship with all clients
• Compute payoffs and winning bets, and collect losing bets

QUALIFICATIONS AND EXPERIENCE

• High school diploma or equivalent
• Successful completion of the Company's Dealer Training Course or previous experience as a Dealer
• Superior customer service skills
• Excellent communication skills, both written and verbal
• Ability to work shifts over a 24/7 roster with the flexibility and willingness to work days, nights, weekends, and public holidays
• Must be 19 years of age or older

CERTIFICATES AND/OR LICENSES REQUIREMENTS

• Ability to obtain a Valid GPEB License
• Ability to complete all BCLC Certifications
• Serving it Right Certification

PHYSICAL REQUIREMENTS

• Able to lift, handle, and transport materials that are over 20lbs
• Required to sit, stand and walk during working hours

At Parq Casino, we believe in fostering a culture of connection, care, responsibility and sustainability. We're honored to be recognized with the Untapped 2022 Workplace Inclusion Champion Award for Medium & Large Businesses. We are committed to cultivating and preserving a safe, respectful and diverse work environment for all our associates. Parq welcomes all interested applicants to apply to our positions If you require assistance or accommodation during the recruitment process, please contact us.

Parq Casino exists on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh). We are committed to meaningful actions that engage with Indigenous communities, respect the history and culture of Indigenous Peoples, and advance reconciliation through Indigenous-supportive business practices