Load Broker/Dispatcher

2 days ago

VaudreuilDorion, Quebec, Canada Safex Transport Full time $40,000 - $65,000 per year

About Safex Transport

At Safex Transport, we are more than a logistics provider — we are a team driven by excellence, integrity, and commitment. From our drivers and dispatchers to our operations and support staff, every member of our organization plays a vital role in ensuring goods and businesses move efficiently and safely across the country.

Built on the core values of safety, reliability, and respect, Safex Transport has established a strong reputation for delivering dependable and high-quality transportation solutions. We take pride not only in serving our customers but also in supporting the dedicated individuals who make our success possible — our people.

As we continue to grow, we are seeking talented professionals who are passionate about logistics, thrive in fast-paced environments, and share our commitment to operational excellence.

The Opportunity

Safex Transport is currently hiring a Load Booker / Dispatcher to join our operations team.

This position plays a key role in managing day-to-day freight activities, maintaining strong relationships with customers and brokers, and ensuring seamless coordination between dispatch and drivers. The successful candidate will demonstrate strong attention to detail, effective communication skills, and the ability to perform under pressure in a dynamic logistics environment.

Key Responsibilities

  • Secure and manage freight loads (LTL and FTL) through online load boards (e.g., Loadlink, ITS) and direct customer engagement
  • Maintain clear, ongoing communication with customers to confirm load details, provide updates, and resolve service issues
  • Schedule and coordinate pickup and delivery appointments
  • Monitor shipment progress, proactively identify delays, and communicate any issues to relevant stakeholders
  • Respond to customer inquiries via phone and email in a professional and timely manner
  • Ensure accuracy of data and documentation within dispatch and transportation management systems
  • Collaborate closely with internal dispatch and driver teams to align operational goals
  • Manage multiple shipments simultaneously while maintaining a high level of accuracy and efficiency

Qualifications

  • Prior experience in freight booking, dispatch, brokerage, or logistics operations (preferred)
  • Familiarity with Loadlink, ITS, or other load board platforms (an asset)
  • Proven experience managing LTL freight
  • Exceptional multitasking, time management, and organizational abilities
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Ability to perform effectively in a fast-paced, deadline-driven environment
  • A collaborative team player with a solution-oriented approach
  • Experience with TransPlus Fleet Manager is considered an asset

Why Join Safex Transport

  • A collaborative, professional work environment where every contribution matters
  • Ongoing training and career development opportunities
  • Access to modern technology and equipment designed to enhance productivity and safety
  • Competitive compensation and benefits package
  • The opportunity to grow within a respected and expanding transportation organization

How to Apply

If you are an organized, detail-oriented professional who excels in logistics coordination and values excellence in service delivery, we invite you to apply and become part of the Safex Transport team.

Apply today — drive your career forward with Safex Transport.

Job Type: Full-time

Pay: $40,680.14-$65,021.24 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match

Work Location: In person

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