Inside Account Representative

Overview:

At Noble, we help our customers' businesses succeed by investing in our most important asset: our teammates

Start a rewarding career at our Brantford Branch as an Inside Account Representative We are in business to help our customers succeed

What We Offer You:

• Internalgrowth opportunities
• Access to training and development programs
• Comprehensive benefits package:
• Medical & Dental coverage
• Pension and RRSP contribution opportunities
• Additional insurance coverage
• We invest in our most important asset: our teammates —now offering a Student Loan Repayment Benefit
• An opportunity to be part of a supportive and close-knit team

The Inside Account Representative is a blended role of Inside and Outside Sales and will be responsible for maintaining and growing Noble's customer base by utilizing professional selling skills to identify customer needs, present Noble's advantage to increase customer spending, loyalty, and retention. The ideal candidate will promote and sell existing and new products to meet branch sales objectives and achieve sales results.

When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble?

Responsibilities:

• Optimizes the existing Noble's customer base by promoting and selling existing and new products and services to our customers
• Manages, reviews, and implements price changes for assigned accounts with attention to market trends
• Possess strong knowledge of the sales process and have remarkable problem-solving abilities
• Demonstrated interpersonal and communication skills to effectively build a positive relationship with team members and customers
• Provide quotations, technical support, literature, and other support/materials for customers
• Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers
• Actively manages customers' expectations by communicating inventory, delivery, and pricing concerns so that customer loyalty is maintained, and patterns continually evolve with customers changing requirements
• Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets)
• Assist the Inside Sales Team with incoming calls and inquiries
• Other job-related duties as required

Qualifications:

Must Have

• Completion of College Diploma, University Degree or equivalent experience is required
• Demonstrated interpersonal, problem solving, and communication skills to effectively build a positive relationship with team members and customers
• Capacity for attention to detail with the ability to meet deadlines and work effectively within time constraints
• Ability to thrive in a performance-focused and results-oriented environment
• Valid Ontario Driver's License with consistent access to a personal vehicle

Nice To Have

• Previous experience in comparative sales and/or customer service is a strong asset
• Technical Plumbing and/or HVAC knowledge
• Experience using Word, Excel, and Outlook is an asset

Who We Are:

From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.

While we've grown and continue to expand, one thing about Noble that hasn't changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers' successes. That's why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.

When you join Team Noble, success is in store for you, too

As a Noble teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.

We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at with reference of the Job Title.

We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly.