Legal Business Specialist

We are seeking an experienced Legal Business Specialist to join our Legal, Compliance & Public Affairs (LCPA) team at Marsh McLennan. This role will be based in Toronto, and is a hybrid with a requirement of working at least three days a week in the office.

The Legal Business Management team manages our relationships with, and expenditure on, external legal firms and related service providers. In collaboration with our global Legal teams, this role sources and negotiates the provision of legal services and maintains effective partnerships with legal vendors to ensure cost efficiency.

The role also supports the invoicing processes (Passport and iProcurement) with external legal firms. The role further protects the budget of LCPA and financial spend of Marsh McLennan by supporting the analysis and management of legal vendor invoices thus preventing overspend/misspend.

We will count on you to:

• Support the engagement of Legal Vendors, including law firms and legal service providers, in line with Marsh McLennan's Vendor and Risk policies
• Negotiate fee arrangements, engagement terms, and service level agreements (SLAs) for Legal Vendors in conjunction with LCPA legal teams requiring support
• Act as the primary point of administrative contact for Legal Vendors, fostering strong, collaborative and commercial relationships
• Support the LCPA process for review, validation and payment of legal invoices from Legal Vendors in accordance with contractual terms and organizational policies
• Track and analyze legal spend and Legal Vendor performance for the attention of LCPA Senior Management and Finance teams whilst identifying cost-saving opportunities, and implementing efficiencies
• Collaborate with legal teams and Legal Vendors to resolve invoice discrepancies, disputes, and billing issues efficiently
• Support the development and enforcement of invoice approval workflows and controls (including appropriate legal billing analysis) to verify compliance with billing guidelines, fee arrangements, and organizational policies

What you need to have:

• A minimum of 5 years of experience in legal vendor management, procurement, finance or legal operations
• Excellent stakeholder engagement (both Internal and External)
• Excellent communication and reporting abilities
• High level of attention to detail and ability to complete tasks without supervision
• Knowledge of legal market trends, legal industry developments, and best practices in Legal operations and vendor management
• Proficiency in Microsoft Office 365 tools (Word, Excel, PowerPoint, SharePoint) and Power BI
• Ability to prioritize work by understanding competing demands, managing tight deadlines, and making appropriate judgments regarding relative importance
• Able to take initiative, be proactive and confidently take ownership of matters and develop self

What makes you stand out:

• College degree
• Excellent data management and organizational skills
• Strong commercial acumen with an ability to deliver clear and pragmatic solutions
• Ability to effectively identify risk issues and escalate upwards, as appropriate
• Previous experience working in a fast-paced environment, managing multiple deadlines and tasks
• Familiarity with the Passport Matter Management System

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual's particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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