Sr Manager, Product Delivery

Job Description

What will you do?

Strategic Delivery Leadership:

• Support the transformation toward a scalable, product-oriented organization by partnering closely with Product Management and Engineering leaders
• Facilitate execution and oversight of complex product delivery within HYCiO portfolios, including team and portfolio-level cadences such as; requirements gathering, backlog refinement, release and deployment planning
• Remove impediments to delivery success through the proactive management of external dependencies, escalating issues through product management, engineering and leadership channels where necessary
• Lead without authority in an environment of ambiguity, helping teams navigate requests where solutions are not readily known
• Facilitation of team problem-solving, enabling delivery teams to develop new or unique approaches to ongoing challenges

Communication, Reporting and Governance:

• Establish and maintain delivery frameworks, controls, and standards to streamline product delivery and ensure sustainable adoption
• Implement robust tracking and reporting mechanisms, using Jira, Confluence and Github, to ensure comprehensive oversight of execution, effective management of dependencies, and transparency into product delivery progress and accomplishments
• Support data-driven decision-making by facilitating capacity allocation, workload balancing, and continuous optimization of delivery processes

Coaching and Collaboration:

• Coach, mentor, and lead cross-functional teams (consisting of product management, engineering, architecture, risk and compliance, UDX) in good product management and lean agile delivery practices - fostering a high-performing and collaborative culture
• Seek to improve team performance by promoting joint accountability of results and solving productivity issues; including defining and tracking key team performance metrics and reinforcing expected behaviors
• Manage and strengthen communication and partnership between stakeholders, providing regular and transparent updates on delivery status, risks, and opportunities

Continuous Improvement & Customer Centricity:

• Champion continuous improvement mindset and culture, drive continuous process improvement activities, including retrospectives, and embed best practices to enhance delivery maturity and effectiveness
• Encourage teams to actively incorporate customer feedback, ensuring products meet evolving business requirements and deliver exceptional user experiences
• Foster innovation and continuous learning, encouraging experimentation and agility across the delivery lifecycle

Job Skills

Agile Backlog Management, Agile Delivery, Agile Planning, Agile Principles, Atlassian JIRA, Business Process Design, Capacity Planning, Collaborating, Collaboration, Continuous Improvement, Continuous Process Improvement, Cross-Functional Teamwork, Data-Driven Decision Making, Lean Agile, Process Improvements, Product Delivery, Product Management, Risk Management, Scrum, Scrum (Agile), Team Leadership, Technology Platforms, Workflow Optimization

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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