Medical Office Reception and assistant

1 week ago

Red Deer, Alberta, Canada Central Alberta Dermatology Full time $40,000 - $60,000 per year

Responsibilities & Requirements

We are seeking an organized, empathetic, and patient-focused Medical Office Assistant to join our busy dermatology clinic. The ideal candidate will provide both administrative and clinical support to ensure a smooth, efficient, and professional patient experience.

Key Responsibilities

Administrative Duties

  • Maintain smooth patient flow throughout the clinic with professionalism, empathy, and a welcoming attitude.
  • Greet and check in patients, updating personal and demographic information in the EMR (MedAccess experience an asset).
  • Create and maintain accurate patient files, ensuring information such as PHN, next of kin, and contact details are current.
  • Document relevant medical and personal information, as well as patient interactions, in the EMR.
  • Provide patients with clear instructions for follow-up appointments, medical tests, and procedures.
  • Prepare and distribute required forms or special instructions for upcoming visits.
  • Arrange patient bookings for tests, specialist appointments, x-rays, and other referrals both locally and externally.
  • Communicate preparation requirements for procedures and tests performed at the clinic.

Medical Support Duties

  • Prepare exam rooms for both booked and walk-in patients, assisting with gowns or necessary clothing changes.
  • Set up surgical or dressing trays for procedures.
  • Record patient vitals, including weight, height, and blood pressure.
  • Assist physicians with procedures such as minor surgeries, dressings, sutures, wart treatments, and cosmetic removals (as directed).
  • Clean and sterilize exam rooms, equipment, and—if required—patient washrooms.
  • Maintain medication sample inventory, checking for expired items.
  • Follow laboratory specimen collection and transportation protocols.
  • Perform and document daily sterilization/reprocessing of medical instruments.

Qualifications

  • 2–3 years of experience as a Medical Office Assistant.
  • Post-secondary education in medical office administration, unit clerk training, or related field.
  • Strong knowledge of medical terminology and clinical processes.
  • Experience working in a medical or clinical environment (dermatology experience an asset).
  • Proficiency in EMR systems (MedAccess preferred).
  • Exceptional multitasking skills with a high level of accuracy.
  • Energetic, empathetic, and committed to delivering excellent patient care.
  • Team-oriented, respectful, and adaptable in a fast-paced environment.

What we offer :

  • Competitive salary
  • Product and services discount
  • Friendly and supportive work environment
  • Training that will expand your current skill set

Job Types:

  • Full-time vs Part-time (Part-time hours: 16-40 per week )
  • Salary: $18.00-$21.00 per hour
  • Schedule: Monday to Friday + Weekends as needed
  • Work Location: In person

Job Type: Full-time

Pay: $17.00-$21.00 per hour

Benefits:

  • Company events
  • On-site parking

Ability to commute/relocate:

  • Red Deer, AB: reliably commute or plan to relocate before starting work (preferred)

Education:

  • Secondary School (preferred)

Language:

  • English fluently (required)

Work Location: In person

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