Marketing Associate

Association Headquarters is seeking a Marketing Associate that will be responsible for administering the project management protocols and platform within established guidelines. The Marketing Associate is responsible for supporting projects and processes, as well as providing administrative support to the Account Managers, Account Executives, and/or other Director level or above positions.

APPLICATION INSTRUCTIONS

To be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required. Our Hiring Promise: Your application will be reviewed by a human. We don't use AI to screen, assess, or select candidates. Our commitment to a human-led process ensures every applicant is evaluated fairly and transparently.

POSITION SUMMARY

The Marketing Associate is responsible for administering the project management protocols and platform within established guidelines. The Marketing Associate is responsible for supporting projects and processes, as well as providing administrative support to the Account Managers, Account Executives, and/or other Director level or above positions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Website(s) content maintenance, including regular refresh of information as needs evolve and ensure all content is current, valuable, and accurate (including roadblock management, banner updates, Center Stage, etc.), and will interface with the Web team as needed
• Work with marketing vendor to ensure scheduling and distribution of social media posts
• Monitor and respond/engage to social post comments on behalf of the Commission
• Coordinate digital advertising efforts
• Coordinate project schedules and manage ongoing relationships
• Draft client-facing emails and coordinate with team members to finalize and deploy
• Take comprehensive notes and follow-up all meetings with succinct next steps and related documentation
• Keep assigned projects on time and on budget
• Assist with business development and new business opportunities as needed, including industry event lead follow up opportunities
• Support and execute growth-focused marketing plans for assigned client and their individual functional areas (e.g., Business Development, Industry Relations, Commission Events, Certification, Education) based on scope of work which may include the below items
• Compile and publish informational newsletter(s) and work with newsletter vendor(s)
• Manage communications calendar
• Distribute emails through email automation software as directed, manage the collection of distribution lists and coordinate with other team members, as needed

MEASUREMENT OF SUCCESS

• Positive feedback/scores from annual client partner surveys
• Successfully meets deadlines
• Results meet targeted client goals and KPIs
• Consistent implementation of AH's best practices
• Provides regular, accurate, and consistent project reports and supporting documentation
• Proactively alerts Supervisors to challenges or concerns related to the delivery of client service
• Proactively suggests solutions to challenges encountered
• Pays attention to detail related to the management of relevant projects, assignments, databases

QUALIFICATIONS

• Bachelor's degree and 3+ years of marketing or communications experience
• strong experience using the following: Constant Contact, Hootsuite (or other social media management tools), Canva (or similar) graphic design tool
• Preferred - experience using the following (or similar) tools: Google sheets, Google docs, Drupal, Smartsheets, Google Analytics

What we offer - Employee Company Benefits

• Hybrid / Flexible work schedules available
• Company benefits after required employment length of service
• Paid Time Off (PTO) accrual and Paid holidays
• Training and Development opportunities

What sets us apart

• Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees
• Industry Leader - Most credentialed AMC and the 1st AMC to be Customer Service Certified by the Customer Service Institute of America

Who is AH?

AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.

Our Diversity, Equity, & Inclusion Statement

Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.

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