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Shipping Lead

2 weeks ago

Guelph, Ontario, Canada Connect Tech Inc. Full time $60,000 - $90,000 per year

Shipping Lead

Reporting directly to the Manufacturing Manager the Shipping Lead oversees and coordinates all shipping department activities to ensure quality product packaging and accurate, timely, and cost-effective delivery of products to customers. This is a hand-on role responsible for supervising packaging and shipping staff, monitoring workflow, managing schedules, and ensuring compliance with company policies, safety standards, and shipping regulations. The Shipping Lead works closely with production, materials management, sales and customer service teams to maintain efficiency and accuracy to ensure a high level of customer satisfaction.

Who We Are

For nearly 40 years, Connect Tech has built a solid reputation providing high-performance computing solutions for some of the world's most influential companies. As an NVIDIA Elite Partner, Connect Tech's products are used in state-of-the-art technology on land, sea, sky, and space. With leading-edge design and manufacturing services backed by stellar technical support, our commitment to excellence in design and customer satisfaction is the driving force behind our success.

What We Offer:

  • Competitive salaries
  • An attractive profit-sharing program
  • Comprehensive benefits package
  • Opportunity to work within a high-tech, leading-edge technology field with products that appear in some really cool applications (Robots, Drones, Artificial Intelligence, Vision Systems)
  • 3 weeks' vacation per year with no waiting period
  • Paid sick days
  • A "Dream Fund" (gym memberships, personal interest classes, etc.)
  • A dynamic, energetic and growing company with a friendly community atmosphere
  • A collaborative and supportive workplace that values the contributions and ideas of our staff, and are proud of our extremely low turnover rate throughout our 40+ year history
  • Employees who have great passion for their work and who are always looking for ways to propel Connect Tech to the next level

Check out our
corporate video
to see what we're like

Key Responsibilities:

  • Supervise and lead daily operations of the shipping department, including order picking, packing, staging, and dispatching.
  • Schedule and assign work to shipping personnel, ensuring adequate coverage and productivity.
  • Access and manage carrier portals (e.g., FedEx, Purolator, UPS, DHL) to process shipments, input package dimensions and weights, and generate accurate shipping labels and documentation.
  • Ensure all packaging specifications are met for each product, including proper box selection, cushioning materials, sealing methods, and special handling instructions.
  • Prepare and print shipping labels, packing slips, commercial invoices, and any special documentation required for national and international shipments.
  • Verify accuracy of outgoing shipments, including product counts, packaging quality, and documentation.
  • Coordinate with carriers, freight forwarders, and couriers to schedule pickups and track deliveries.
  • Monitor shipping costs and recommend process improvements to enhance efficiency and reduce expenses.
  • Manage inventory levels of packaging and shipping materials; reorder as needed.
  • Maintain accurate records of shipments, inventory movement, and department performance.
  • Enforce compliance with workplace safety standards, shipping regulations, and company policies.
  • Train, mentor, and evaluate shipping team members to build a skilled and motivated workforce.
  • Collaborate with production, sales and customer service teams to resolve delays, discrepancies, or shipping issues.
  • Implement continuous improvement initiatives to streamline shipping processes, reduce costs, and enhance customer satisfaction.

Required Skills & Qualifications:

  • High school diploma or equivalent required; post-secondary education in logistics, supply chain, or business is an asset.
  • 3+ years of experience in shipping, logistics, or warehouse operations, with at least 1 year in a supervisory role.
  • Strong knowledge of shipping procedures, carriers, and freight management.
  • Proficiency in shipping software, ERP systems, and Microsoft Office Suite.
  • Excellent organizational, problem-solving, and communication skills.
  • Ability to lead a team, prioritize tasks, and work under deadlines in a fast-paced environment.
  • Strong attention to detail and commitment to accuracy and customer satisfaction.

Please note that as Connect Tech is certified under the Canadian Controlled Goods Program applicants are required to be a Permanent Resident or Citizen of Canada in order to qualify for consideration.

Connect Tech is committed to providing barrier-free and accessible employment practice in compliance with the Accessibilities for Ontarians with Disabilities Act (A.O.D.A.). In compliance with the A.O.D.A., Connect Tech will make necessary accommodations for applicants with disabilities to support participation in the recruitment process. Please contact Human Resources if you require assistance.