Warehouse Lead Hand

About Us
FMi is a leading freight forwarding and logistics company, providing efficient and reliable solutions to businesses worldwide since 1996, with its headquarters in Calgary, Western Canada and in presence in Eastern Canada.

FMi Logistics delivers dependable and damage-free transportation solutions and commercial warehousing solutions, saving your business valuable time and money. With extensive experience in global supply chain operations, we excel in fostering strong business relationships and ensuring smooth product flow across diverse marketplaces. Our services offer personalized attention, constant communication, and competitive pricing. Trust our experienced team for warehousing, shipping, and logistics solutions, and elevate your business with reliable, cost-effective services.

Job Title:
Warehouse Lead Hand
Job Summary
Lead Hand coordinates a team of warehouse operators to ensure timely and accurate picking, packing, receiving, and shipping of products while attending to other aspects of the warehouse operations.

You Want to Do This
100% Warehouse Operations
Ø Promote a safe work environment through personal actions. Identify and help solve any safety concerns

Ø Working with CSRs, ensuring customers' orders are released to the floor and allocated to team members.

Ø Prioritizing clients' requests for orders to be picked up promptly.

Ø Attending to the needs of the warehouse team and coordinating team activities.

Ø Schedule and coordinate the work of the warehouse team, assigning duties.

Ø Fill and submit reports, as necessary.

Ø Auditing orders, checking the quality of work assigned to the team.

Ø Working closely with the Warehouse Supervisor on day-to-day reporting/requirements.

Ø Ensuring that all Warehouse KPIs are met on a daily/weekly/monthly cycle.

Ø Coordinate with the shipper to ensure all shipping procedures are followed and are accurate.

Ø Coordinate with the Inventory coordinator in performing inventory cycle counts as requested by customers and solving location issues in the warehouse, ensuring inventory accuracy

Ø Coordinate with the Receiver in completing all the receiver activities promptly.

Ø Act as Shipper &/or Receiver, &/or Inventory coordinator when needed.

Ø Other duties as assigned.

You Know & Have These Things Already

• Education and Experience Requirements:
• High school diploma or equivalent. Post-secondary education in logistics, supply chain management, or business administration is preferred.
• Computer literacy is mandatory, and you must have experience with Microsoft Office tools.
• Minimum of 3 years of experience in warehouse operations or logistics.
• At least 1-2 years in a supervisory or team lead role.
• Experience in shipping, receiving, and picking procedures.
• Inventory procedures knowledge.
• Abilities /Skills/Certifications:
• Forklift operator certification.
• First Aid and CPR certification is an asset.
• WHMIS (Workplace Hazardous Materials Information System) training.
• Proficiency in warehouse management systems and database software.
• Strong organizational and time management skills.
• Ability to lift heavy objects to 70 lb and stand for extended periods.
• Knowledge of inventory control and supply chain management.
• Excellent communication and people skills.
• Additional Requirements:
• Willingness to work flexible hours, including evenings and weekends if necessary.
• Clean driving record and a valid driver's license.
• Experience in a multi-client warehouse environment is highly desirable.
• Clean criminal background check.
• Personality Traits:
• A natural leader with proven ability to motivate and direct a team.
• Detail-oriented with a focus on accuracy and efficiency.
• Adaptable and able to handle the fast-paced and changing environment.
• Problem-solving mindset with a proactive approach to challenges.

Are You a Good Fit?
Think you have what it takes? Are you ready to join a great team?

We are ready to hire the right person immediately

Schedule

• 8-hour shift
• Monday to Friday

Benefits

• Company events
• Competitive Health & Dental Benefits
• Extended health care
• Employee assistance program
• Disability insurance
• Life insurance
• On-site parking
• Paid time off.
• Tuition reimbursement
• Internal Applicants Only.*