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Dining Services Manager

2 weeks ago

Parksville, British Columbia, Canada Berwick Retirement Communities Full time $52,000 per year

Join Our Team

At Berwick, we're not just in the business of senior living—we're creating true, vibrant communities where people connect, thrive, and pursue their interests.

We're powered by people.

Every one of our communities is designed for the people who live and work within it. We believe that every age holds opportunities for discovery, adventure and connection and that it's our responsibility to empower those around us—Berwick residents and team members—to embrace their fullest, most meaningful life.

Everything we do is motivated by a desire to make a significant difference in people's lives. Our team members are compassionate, forward-thinking and hard-working. We're not afraid to take risks or have fun. Working with Berwick's residents is immensely rewarding and interesting, and those who thrive here bring curiosity and appreciation to their interactions with residents and their fellow team members alike.

Sound like you? Read on below for more information.

Berwick Retirement and Marquise Hospitality is looking for Dining Services Manager at our dynamic and innovative Berwick Parksville. We are seeking someone who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

The Berwick Perks:

  • Refreshments while you work. Berwick's chef-prepared meals are delicious We offer partially subsidized daily meals and beverages to employees.
  • Complementary access to our on-site pickleball courts & fitness center.
  • Share your unique skills, talents, culture, and experiences with our residents and team members. Whether it's hot air ballooning, pottery, or any other personal interest, we're here to support and celebrate what inspires you. Let your passions shape memorable and meaningful experiences for our community.
  • Meaningful work. At Berwick, you'll be making a positive difference in seniors' lives, each and every day.
  • A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.

Schedule:

Wednesday to Sunday, 11:00am to 7:00pm, and/or as per operational requirements.

Pay:

The salary is $57,200 annually.

Position Summary:

  • This position answers to the Director of Hospitality and is present during entire meal periods in all 3 dining outlets. This will include touching tables for resident feedback, but assisting the staff where needed.
  • Monitor and support dining services staff during meal services
  • Create and monitor efficient systems to maintain high standard of service
  • Manage food service events , ensuring paperwork is completed and execution of the event, including set up and take down; this includes collaboration with all involved departments.
  • Empowering host team by giving them daily incentives and key service standards to work on.
  • Updating timekeeping systems daily, ensuring accurate data for Director of Hospitality.
  • Working with the POS system to ensure accuracy of chits, including any follow up.
  • Conducting monthly in-services with dining room members on service standards and resident engagement.
  • Attending weekly/monthly meetings that include food service as required.
  • Performing health and safety talks and any follow up as required.
  • Recruiting, hiring and continuous training front of house team members.
  • Working with HR advisors and Director of Hospitality to create and issue all front of house related disciplinary actions.
  • Being the first point of contact for all hourly front of house team members.
  • Encouraging employee engagement through the Marquise and Berwick social media platforms.
  • Other duties as outlined by the Director of Hospitality.

Qualifications:

  • Minimum 3 years management experience.
  • Minimum 5 years hands on dining service experience
  • Hospitality education is an asset
  • Food Safe is required
  • First Aid is preferred
  • Must be physically able to lift and transfer heavy, hot items and stand/walk for majority of shift.
  • Non-slip shoes are required

Note: At Berwick we understand the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a prerequisite of employment is that all new hires are vaccinated as approved by Health Canada. A current TB test and criminal record check are also required pursuant to the Criminal Records Review Act for working with vulnerable adults.

What our staff are saying about working with Berwick Retirement Communities:

I have always been proud to work at Berwick. My role allows me to collaborate daily with a supportive team and build relationships with the residents who live at and call Berwick home. It's that connectedness that makes working here so special.

-Lydia, Resident Services Manager, Berwick on the Park since 2008.

Berwick is like no other company that I've worked for. I feel supported in my role to be creative and to try new things and there are always opportunities to learn and grow. We have such a dynamic team of staff and residents who really care about one another, and we have a lot of fun together. I couldn't ask for more in a workplace.

-Rachelle, Active Living Manager, Berwick Royal Oak since 2021.

I love working with the Marquise and Berwick team. Together we are a family who demonstrates pride, dedication, loyalty within our team. It is so easy to come to work when you absolutely love your job. It is a pleasure to watch my team grow with our residents as it brings them so much joy to listen to their stories; residents become our family as well.

-Marlo, Director of Hospitality, Marquise Hospitality at Berwick Comox Valley since 2015.

Job Type: Full-time

Pay: $57,200.00 per year

Work Location: In person