Bakery Customer Service Representative

1 week ago


Victoria BC VR P, Canada Origin Bakery Full time $37,476 - $38,334 per year

Come join our sweet team We are hiring for a customer service position at our 1525 Pandora Ave location. Must be available for 24-32 hours a week on Friday.

Origin Bakery is Victoria's first 100% gluten-free bakery, offering a wide range of baking, including breads, cakes, pastries, cookies, bars and lunches. Find out more and see some pretty pictures of what we make at

The staff at Origin operate as a fun supportive team, and value mutual respect, creative collaboration and attention to quality.

The current position is for 3 to 4 shifts a week, must have Friday availability. Must be customer-focused and solution-based.

Position Purpose:

Provide personable, efficient service to customers and fulfill other tasks in a manner in accordance to Origin Bakery's values, in order to facilitate a profitable business

Reports to: Store Manager/Front Supervisor, General Manager, and Owner

Responsibilities:

  • attend shifts as outlined in the Human Resources Manual

  • complete tasks as outlined in the Front Manual

  • maintain cleanliness and appearance of the retail section of bakery

  • ensure proper stock rotation, using the 'FIRST IN, FIRST OUT' system

  • inform supervisors when inventory is low

  • advise supervisors of customer complaints

  • help with training of new front staff

  • other reasonable duties as assigned

Position Requirements: (outside Origin's Employee Standards and Guidelines)

  • comfortable with written and spoken English

  • able to lift up to 25 kg without assistance

  • effective interpersonal and oral communication skills

  • able to maintain good rapport with customers and coworkers

  • positive attitude and willingness to learn

-food safe certification

-must hold appropriate visa to work in Canada

Job Types: Part-time, Casual

Pay: $17.85-$18.12 per hour

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule

Work Location: In person



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