Centralized Route Planner

Grow your career with Remco A leader in the transportation & warehousing industry as a Centralized Route Planner where you will be responsible for developing, optimizing, and maintaining daily delivery and pickup routes for both the Toronto and Montreal operations. This centralized role ensures consistent routing standards, improved efficiency, and seamless coordination across both regions. The Route Planner works closely with dispatch, drivers, warehouse teams, and customer service to ensure timely and cost-effective service delivery.

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Duties and Responsibilities

Route Planning & Dispatch Support

• Check in drivers at the start of shift and provide devices, paperwork, and route instructions.
• Plan and optimize local P&D routes for Toronto and Montreal using the TMS systems (TruckMate/Appian).
• Support Western Canada route planning using PCSTrac as required.
• Create daily trips in the system and ensure route details are accurate and complete.
• Prioritize and assign pickups to drivers to ensure maximum efficiency and meet service commitments.
• Ensure drivers are aware of appointment deliveries, C.O.D.s, cash collects, and any unusual delivery/pickup requirements.
• Update TMS systems in real time with all truck and trailer statuses.
• Perform route leveling to maintain balanced workloads across drivers and regions.
• Conduct driver checkout and assist drivers in resolving conflicts in a professional manner.

Operational Coordination

• Monitor on-time delivery performance and support the P&D team in achieving KPI targets.
• Identify and escalate driver issues to the Driver Trainer, Dispatch Supervisor, or Driver Manager when they impact operations.
• Coordinate with Customer Service to plan and arrange pickups, deliveries, and special service requests.
• Communicate with vendors and drivers to arrange service calls as needed.
• Work closely with the garage/maintenance team to ensure equipment availability and hold units as required for repairs.
• Bring appointment freight and priority shipments to the attention of the AM Operations Supervisor and ensure proper loading for on-time delivery.
• Monitor and track all equipment (trucks and trailers) as assigned or moved.
• Follow up with Linehaul as needed to support cross-dock and departure timelines.

Route Knowledge & Issue Resolution

• Maintain familiarity with all Toronto and Montreal P&D routes, including common problem areas.
• Investigate route or delivery issues and resolve them promptly to minimize operational disruption.
• Support staffing and resource planning needs and advise the Dispatch Supervisor of any changes required to meet operational demands.

Requirements and Qualifications

• 2+ years of experience in route planning, dispatch, or a similar logistics role.
• Availability to support early-morning or time-sensitive routing tasks.
• Ability to work well under pressure in a fast-paced environment.
• Strong communication skills with the ability to work effectively in a diverse environment.
• Working knowledge of Word, Excel, TruckMate/Appian, and other routing or TMS applications.
• Bilingual (English/French) preferred for effective coordination with Montreal operations.

For over 50+ years Remco has built a solid reputation across Canada as the innovative leader in fashion warehousing & distribution with warehousing in Montreal, Toronto, and Vancouver and a distribution network that reaches Canada's retail stores and outlets on a scheduled basis.

What distinguishes the Remco team most is the can-do attitude and flexibility of our people. Each member of our team takes personal pride in helping our clients gain momentum towards greater success.

Are you ready to take the next step in your career with us? Send us your resume, we would love to hear from you

At Remco we act with Integrity. Our workplace is built on mutual respect and inclusion. We know that diversity of experience has led to success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.

If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.