Manager, Membership Growth

THE ORGANIZATION

The Entrepreneurs' Organization (EO) is a high-quality support network of 18,000 business founders and owners in 220 chapters and 80 countries worldwide. EO's purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through the power of life-enhancing connections, shared experiences, and collaborative learning. Guided by EO's core values: trust and respect, thirst for learning, think big, be bold, and together we grow, EO's international staff collaborates successfully across diverse cultures. As an EO employee, you will gain access to the world's top experts in entrepreneurship, grow beyond your perceived limits, and make breakthroughs as you refine and realize your personal goals. EO's competitive total rewards package, flexible work environment, and generous professional development resources are frequently cited as among the most popular benefits of working at EO.

POSITION SUMMARY

The Manager, Membership Growth is responsible for driving and executing growth strategies for membership at both regional and chapter levels. Collaborating closely with member leaders and regional staff teams, the Manager tailors and implements localized recruitment initiatives to seize market opportunities within the US and Canada regions. Key responsibilities include optimizing chapter growth through data-driven analytics, tracking and assessing growth metrics, and engaging in a variety of market growth activities such as recruitment events, growth model implementations, campaigns, and new chapter launches.

This role requires a high degree of collaboration with member leaders and staff across multiple functions and regions to leverage existing EO products and programs for growth. The Manager, Growth is instrumental in achieving EO's ambitious growth objectives by fostering a dynamic and supportive environment for current and prospective members, ensuring sustained organizational expansion and success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Regional Growth Strategy & Support

• Collaborate with regional leaders to support strategic growth and chapter sustainability through recruitment efforts.
• Support the strategy and execution of Growthcast, prioritized markets, investment planning, and business case development for market expansion.
• Ensure effective execution of regional growth initiatives through operational insights, progress tracking, clear communication, and follow-through on action items.
• Advance regional and chapter-level growth by driving strategic alignment, scaling best practices, and identifying opportunities for expansion and innovation.

Recruitment & Membership Leadership Support

• Onboard and support Membership Experts and Chairs with the necessary tools, training, and guidance
• Foster a collaborative community to encourage experience sharing and peer support
• Identify training needs and promote consistent execution of recruitment efforts
• Support regions in planning and facilitating monthly membership calls
• Enhance communication, awareness, and alignment across the Growth Portfolio, Regional Growth Directors, Recruitment Experts, and Membership Chairs.
• Support the track lead and assist with the content development and execution for GLC membership chairs.
• Working closely with Chapter staff to provide guidance and assistance on recruitment resources and onboarding members.

Recruitment Optimization

• Leverage data and tools to improve recruitment outcomes, resources, training, materials and awareness.
• Collaborate with functional partners to streamline systems and processes.
• Lead or support key events related to recruitment and chapter growth.
• Collect and assess recruitment initiatives by region, and chapter stage.
• Support the launch and implementation of recruitment initiatives globally.
• Oversee and support application management in close coordination with regional growth leadership.
• Monitor and stay updated on industry trends, emerging technologies, and best practices in non-profits at the chapter level.

Growth Portfolio Initiatives

• Contribute to special projects within the Growth Portfolio
• Coordinate regional input for investment planning and portfolio alignment
• Support the specific portfolio stream (including chapter launches and recruitment campaigns/initiatives.
• Regional growth empowerment leaders
• Recruitment – Membership Development
• Recruitment – Prospect Journey

QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED

• Bachelor's degree in business, marketing, communications, or a related field.
• Minimum of 5 years of relevant work experience in a growth or development role.
• 3 years of project management experience required, with a track record of successful project delivery.
• Preferred experience working with entrepreneurial incubators, accelerators, or non-profit organizations.
• Experience in event management, including handling program budgets and coordinating marketing efforts, is preferred.
• Ability to interact with entrepreneurs and stakeholders with tact, diplomacy, and poise.
• Exceptional organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Superior writing and presentation skills, dedicated to providing outstanding support to internal and external stakeholders.
• Proficiency in Microsoft Office, , and other relevant tools and technologies.
• Collaborative self-starter with the ability to work independently and as part of a team.
• Strong attention to detail and solution-based thinking.
• Flexibility and willingness to learn and grow in a dynamic environment.
• Comfort and proficiency in working across cultures, geographies, and time zones.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Experience in using data analytics to drive growth and optimize recruitment strategies.
• Ability to travel as required to support regional and chapter growth initiatives.