ERP Developer – Dynamics 365

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

ERP Developer – Dynamics 365 & Power Platform

As a valued member of our global Technology, Data and Innovation (TDI) within Four Seasons, this role is part of a multi-stack technical services team responsible for delivering and supporting all global finance technology solutions, with a primary focus on Microsoft Dynamics 365 Finance & Operations (F&O). A successful candidate may specialize in one core competency—such as DevOps and build management, configuration management, or Power Platform and Lifecycle Services administration—but is expected to contribute across all aspects of platform engineering and administration. Candidates with experience spanning multiple competency areas are strongly encouraged to apply. This position offers the opportunity to work on innovative, enterprise-scale solutions in a dynamic environment, ensuring stability, scalability, and continuous improvement for a global user base. Key responsibilities include:

F&O DevOps and Build Management : Ownership of build pipelines, code management, regression testing, and upgrade execution using Azure DevOps and automation tools.

Configuration Management : Focused on system setup, workflows, performance optimization, banking integrations, and security compliance within Dynamics 365 Finance & Operations.

Power Platform and Lifecycle Services Management: Responsible for environment governance, data integrations with Azure Synapse and Data Lake, PowerApps development, and endpoint management for enterprise integrations.

This role is based in the Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Platform Owner, ERP. This role involves interactions with primarily internal stakeholders at various levels.

What You Will Be Doing:

F&O DevOps / Build Management

• Build Pipeline Ownership: Configure pipelines for builds and deployable packages.
• Development & Build Process: Manage code compilation, package generation, and deployment across sandbox and production environments following Application Lifecycle Management (ALM) best practices.
• Code Management: Maintain version control for code, extensions, and customizations.
• ISV & In-house Customizations: Integrate ISV solutions (e.g., Docentric, SKSoft) and manage custom extensions.
• Regression Testing: Implement automated test cases for F&O.
• Upgrades: Plan and execute updates, including pre-validation and post-deployment checks.
• Azure DevOps (ADO) Ownership: Manage work items, repositories, and release pipelines specific to D365 F&O projects.
• Document and maintain technical and functional knowledge. Collaborate with engineering teams to capture processes, best practices, and updates for ongoing platform operations.

Configuration Management

• System Configuration in D365 F&O: Maintain parameters, legal entity setups, and module-specific configurations (Finance, Procurement, GL/AP/AR).
• Batch Processing: Configure and monitor batch jobs for financial postings, settlements, and periodic processes.
• Workflow Management: Implement and maintain approval workflows for purchasing, expense, and financial transactions.
• Docentric AX Integration/Extension.
• Performance & Scalability: Optimize performance, troubleshoot slow queries, and ensure high availability.
• Report and Cheque Printing: Configure and maintain check printing processes and Direct Remittance Advice within F&O in a complex distributed environment.
• Bank Integrations (SKSoft / Kyriba): Manage electronic banking setups, payment formats, and treasury integrations.
• Security & Compliance: Implement and operationalise role-based security and segregation of duties within F&O.
• Hands on experience with global scale internal and external user management processes

Power Platform & LCS Management

• Lifecycle Management: Oversee environment topology, service updates, and monitoring via Lifecycle Services.
• Manage Power Platform Admin Center and Dataverse integrations for F&O data.
• Data Integrations: Configure Synapse and Data Lake for exporting F&O data to analytics platforms.
• PowerApps Development: Build and maintain proprietary, hospitality industry specific apps to extend F&O functionality.
• Performance Monitoring and Optimalizations: Design and implement application performance analysis dashboards in Azure Application Insight for proactive system health monitoring.
• Data & Custom Services: Secure and manage Data endpoints and custom service integrations for F&O.
• Integration Endpoints: Maintain all endpoints for ESB, API and other ERP integrations with F&O.

What Your Bring:

• Minimum 5 years' experience in a technical role working with Dynamics 365 F&O
• Deep technical expertise in Dynamics 365 F&O configuration, security, performance, and deployment.
• Development Excellence: Strong command of X++ for customizations and solution extensions.
• Proficiency in related technologies: SQL, .NET C#, Power Platform, , Azure Logic Apps, Power Automate, Azure DevOps.
• Strong understanding of data modelling, migration, integration techniques, and systems integration patterns.

Technical Skills Required

• Azure DevOps (version control, CI/CD pipelines)
• Data Entities, Data Migration Framework (DMF), OData integrations
• Power Platform (Power Automate, Power Apps), Dataverse
• Azure Logic Apps and Azure Functions for workflow automation
• Azure Synapse, Azure Fabric and Data Lake
• Docentric and SSRS report writing experience
• C#, Python and React coding

Required Education and Certifications

• College or University degree
• MB-500 - Microsoft Dynamics 365: Finance and Operations Apps Developer Associate

Additional Certifications Desirable

• MB-300 - Microsoft Dynamics 365: Core Finance and Operations
• AZ-900 – Azure fundamentals
• AZ-104 – Azure Administrator associate
• AZ-400 - Designing and Implementing Microsoft DevOps Solutions
• AZ-500 - Azure Security Engineer Associate
• PL-100 - Power Platform App Maker Associate
• PL-200 - Microsoft Power Platform Functional Consultant
• PL-400 - Power Platform Developer Associate
• PL-500 - Power Automate RPA Developer Associate
• PL-600 - Microsoft Power Platform Solution Architect
• PL-900 - Power Platform Fundamentals

This role will be a Hybrid working model, which will require 3 days per week at our temporary 20 York Mills Road, Toronto, Ontario location with travel, as needed, to the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.