Senior Field Application Engineer

• Solve mission-critical challenges with WOLF's advanced embedded systems for defence and aerospace customers
• Earn a competitive salary of $100,000–$130,000 plus relocation support and comprehensive benefits
• Join WOLF's inclusive and supportive team to shape the future of mission-critical solutions worldwide

About Wolf Advanced Technology

At Wolf Advanced Technology (WOLF), we lead the world in designing and developing rugged, field-deployable solutions that capture, process, encode, and display embedded video for the most demanding military and aerospace markets. Founded with a commitment to innovation, our advanced products meet the rigorous standards necessary for mission-critical success, serving top defense contractors and aerospace leaders globally. Our key technologies include NVIDIA, Xilinx, and AMD processing units, which power our cutting-edge solutions for AI machine vision, neural network-based deep learning, and more.

Our high-energy, results-driven team thrives in an environment of rapid business growth and continuous innovation. At WOLF, we cherish a culture of collaboration where every voice is valued. If you excel in fast-paced development and are excited by leading-edge technology, WOLF is the company for you. Join us and contribute to groundbreaking, lifesaving, mission-critical systems.

For more information, please visit our website:

Your Mission Brief

WOLF is on the hunt for
a full-time Senior Field Application Engineer
to join our customer support and applications team based in our office in
Aurora, ON
.
This is a primarily on-site role with occasional flexibility for remote work when tasks allow.

Working closely with Engineering, Quality, RMA, and Sales, you'll play a mission-critical role in
customer system integration
, resolving
hardware, software, and firmware issues
as well as design-level problems raised by customers.

You will reproduce customer environments (
carrier/backplane, BIOS/UEFI, drivers/BSP, OS images
) to
recreate issues, determine root cause, and propose ECRs and ECOs
that improve reliability and ensure seamless integration of WOLF's high-performance embedded systems into defence and aerospace applications.

As Senior Field Application Engineer at WOLF, you might…

• Leading technical triage
  : Quickly assessing customer issues and routing them to Engineering, Quality, or RMA as needed
• Driving integration success
  : Replicating customer problems in the lab and developing actionable fixes
• Championing customer engagement
  : Serving as a trusted point of contact through calls, email, and on-site visits
• Accelerating resolution
  : Managing technical requests in GitHub, Jira, and other ticketing systems to ensure timely closure
• Collaborating cross-functionally
  : Partnering with Sales, Production, and Engineering to deliver scalable solutions
• Elevating documentation
  : Producing troubleshooting guides, FAQs, and manuals that enable faster customer self-service
• Enhancing quality
  systems
  : Initiating EPRs and ECOs while contributing field insights that strengthen QMS processes
• Representing WOLF externally
  : Showcasing technical expertise at conferences, customer demos, and industry forums

To read the full position description, please
click here
.

Your Edge

You hold
a Bachelor's degree or college diploma in Electronics, Computer, or Systems Engineering
(or a related field) and bring
7+ years of experience in field application engineering, technical support, or product/application engineering
. You have proven experience with
XMC
,
VPX/OpenVPX
,
PCIe
,
FPGA
,
GPUs
, and platforms from
NVIDIA
and
AMD
, paired with knowledge of defence standards such as
SOSA
,
CMOSS
, and
VICTORY
.

You are adept at
Linux debugging (dmesg, journalctl, kernel logs)
, have an understanding of
PCIe fundamentals
, and are familiar with
CUDA basics or ROCm awareness
. You bring experience with
Python, Bash, and scripting for automation
, as well as using
oscilloscopes, protocol analyzers, and other lab instrumentation
to identify and resolve complex integration issues.

With this technical foundation, you are equipped to thrive in a senior role where your problem-solving skills directly support mission-critical defence and aerospace applications.

What You Bring to the Table

• Managing technical workflows:
  Handling complex requests in
  GitHub, Jira,
  or similar systems to ensure timely resolution
• Debugging and analysis:
  Using
  schematics, motherboards, and test carriers
  to replicate and resolve hardware and integration issues
• Driving systems integration:
  Applying a systems engineering background to support customer adoption and troubleshoot embedded solutions
• Expanding valuable expertise:
  Exposure to
  thermal characterization
  ,
  PCIe link training/Gen negotiation
  ,
  DMA
  ,
  BIOS/UEFI settings
  ,
  GPU driver alignment
  ,
  backplane/carrier bring-up
  ,
  RTOS/BSP (VxWorks, Integrity)
  , and
  video pipelines (V4L2/GStreamer)
• Strengthening compliance:
  Supporting quality with knowledge of
  ISO/QMS environments (ISO 9001, AS9100D)
  and methods such as
  Six Sigma/8D and CAPA
• Delivering defence and aerospace expertise:
  Bringing experience in high-reliability, regulated environments where compliance and precision are paramount
• Translating complexity:
  Communicating technical issues clearly to customers and non-technical stakeholders
• Collaborating across teams:
  Partnering with Engineering, Quality, Sales, Production, and RMA to deliver customer-focused solutions
• Building technical expertise:
  Leveraging assets such as IPC certification, quality assurance training, or Six Sigma credentials to enhance performance
• Representing WOLF externally:
  Engaging with defence and aerospace customers through calls, site visits, and industry events with a
  willingness to travel as needed

This is your chance to apply your technical expertise where it counts, driving problem-solving that ensures WOLF's high-performance solutions deliver unmatched reliability and impact in mission-critical defence and aerospace applications.

About the Benefits

At WOLF, we invest in you – not just through a competitive base tailored to your skills and experience, but with a benefits package designed to support your health, growth, and work-life balance. Here's what you can look forward to:

• Top-Tier Compensation:
  $100,000 - $130,000* CAD (negotiable based on your expertise)
• Wellness & Coverage:
  Health Care Spending Account, short- and long-term disability plans, and a monthly Wellness Allowance
• Generous Time Off:
  Three weeks' paid vacation plus an additional week of company-wide holiday shutdown
• Profit Sharing:
  Participate in our profit-sharing program after one year of service
• Relocation Support:
  Assistance available for the right candidate to make your move seamless
• Professional Development:
  Budget for training, conferences, and memberships to keep your skills ahead of the curve
• Team Culture:
  Regular social events—from food-truck lunches and sports outings to bi-weekly wellness mornings and holiday parties

Join us at WOLF and be part of a team dedicated to delivering mission-critical solutions for the world's most demanding markets.
Apply today

*Benefits and salary are specific to Canada and may vary based on the candidate's location

Ready to Unlock Your Mission?

At WOLF, we thrive on innovation—but we also play by strict defence rules.
To join our pack, applicants must be able to
provide valid documentation to show Canadian or US citizenship or Canadian Permanent Residency
and
undergo a police check with no criminal background.