ServiceNow & Azure Administrator - Contract
2 days ago
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
The ServiceNow & Azure Administrator is responsible for managing, maintaining, and optimizing enterprise IT services across the ServiceNow platform and Microsoft Azure environment. This role plays a key part in ensuring reliable, efficient, and ITIL-aligned service delivery through automation, scripting, and process improvement.
Key Responsibilities:
- Administer, configure, and maintain ServiceNow modules including Incident, Problem, Change, Request, CMDB, and Asset Management in alignment with ITIL processes.
- Manage and support Azure Active Directory, virtual machines, and cloud-based infrastructure resources.
- Develop and maintain Service Catalog items, workflows, and automation scripts to enhance user experience and operational efficiency.
- Write and maintain scripts (JavaScript, PowerShell, or similar) for process automation, integrations, and system management.
- Ensure adherence to ITIL best practices in service management, change control, and problem resolution.
- Monitor system performance, availability, and security across ServiceNow and Azure environments.
- Collaborate with IT teams to implement new solutions, troubleshoot issues, and optimize cloud and service management processes.
- Maintain comprehensive documentation of configurations, workflows, and standard operating procedures.
- Identify opportunities for continuous improvement in service delivery and automation.
Skills & Qualifications:
- Proven experience in ServiceNow administration, including workflow design, catalog management, and scripting.
- Strong hands-on experience managing Azure environments and related cloud services.
- Solid understanding of ITIL frameworks with practical application in daily operations.
- Proficiency with JavaScript, PowerShell, or equivalent scripting languages.
- Microsoft and/or ServiceNow certifications are an asset.
- Excellent analytical, troubleshooting, and communication skills
Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
CompugenITR
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