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Director Clinical Services and Programs
2 weeks ago
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As Director Clinical Services & Programs, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here
What you'll be doing:
- Lead the planning, implementation, and evaluation of clinical programs to meet strategic and quality goals
- Provide inspirational leadership to managers and interdisciplinary teams, fostering a culture of collaboration and accountability
- Develop and implement departmental objectives, operational plans, and performance measures aligned with organizational priorities
- Oversee resource allocation, workflow optimization, and day-to-day operations to ensure efficient and effective service delivery
- Ensure compliance with regulatory, legislative, and accreditation standards (e.g., Accreditation Canada)
- Strategically manage admissions, transfers, and patient flow to support timely access to care and optimize census management
- Collaborate with senior leadership and the Physician Chief to align clinical priorities and support program development
- Respond to clinical and facility risks, ensuring timely resolution and escalation as required
- Lead and support change management initiatives, guiding teams through transitions with clarity and communication
- Represent the program on internal and external committees, fostering partnerships with health system stakeholders and academic institutions (e.g., McMaster University)
- Develop and manage program budgets, ensuring fiscal accountability and alignment with strategic goals
- Promote transparent communication with staff, ensuring engagement and alignment with organizational objectives
What we're looking for:
- Bachelors degree in a health-related field (e.g., Health Administration, Nursing, Social Work, Occupational Therapy), Masters preferred.
- Valid registration with the relevant college/governing body in Ontario is mandatory (ex: OCSWSSW, CNO, CRPO)
- 7–10 years of progressive leadership experience in healthcare, with a focus on quality, patient safety, or clinical operations
- Strong understanding of mental health and addictions care systems and evidence-based care models
- Proven experience with Accreditation Canada standards and survey processes
- Exceptional communication, collaboration, and relationship management skills
- Advanced critical thinking, analytical, and problem-solving abilities
- Demonstrated success in leading teams, managing change, and improving service delivery
- Strong presentation and facilitation skills, with a talent for engaging diverse audiences
As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
Why work with us
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
