Bilingual Credit And Collections

7 days ago

Vaughan, Ontario, Canada The Mason Group - Strategic Search Partners Full time $60,000 - $90,000 per year

Reporting to the Credit Supervisor, this opportunity offers the chance to take ownership of a diverse portfolio of independent accounts across Canada within a dynamic
manufacturing environment
. The role combines
collections, account reconciliation, and credit administration
, providing the opportunity to build strong client relationships, drive process improvements, and play a key role in supporting the company's financial health and growth.

Responsibilities of the Bilingual Credit And Collections is as follows but not limited to:

  • To identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due
  • To handle all returned payments and reporting
  • To follow up frequently for payment commitments
  • To handle all requests for documentation and to conduct all research resulting from the request
  • Assist with payment allocations for assigned accounts
  • Manage some National Accounts
  • Manage all drop shipment credit approvals
  • Review and release of held orders within approval limit
  • Reply to all trade credit references
  • Assist and provide required documents to fulfil auditor requests
  • Reconcile customer accounts, resolving any discrepancies
  • Investigate and resolve billing discrepancies
  • Collaborate with other departments to review status of accounts and confirm good standing to qualify to participate in internal marketing promotions
  • Weekly ATB analysis with Supervisor
  • Assist in preparation of the monthly Watch list
  • To provide superior customer service to our internal and our external customers
  • Work closely with the sales team for significant changes in account status and any returned payments
  • To compile and submit information about problem accounts to Supervisor
  • To work as a team with sales, customers, other departments and members of this department to and accelerate cash inflows and reduce credit risk
  • Other duties as required

Requirements

  • Minimum of 2+ years of progressively responsible collection experience in a high volume department
  • Fluency in French and English is mandatory with good speaking and business writing skills in both languages
  • University or College (or equivalent experience)
  • Experience working in a privately owned organization would be an asset
  • Must be able to work autonomously and have effective & persuasive collection & negotiation skills.
  • Must possess excellent organization, reconciliation and analytical skills
  • Must have excellent communication and follow up skills
  • Proven ability to overcome obstacles and get results
  • Must have strong inter-personal skills with the ability to communicate & develop a high level of confidence and trust with critical contacts
  • Strong customer service skills, with the ability to resolve customers concerns
  • Confidence and tact in dealing with business owners and Sales team
  • Advanced skills in MS Excel
  • Conscientious & results oriented, with a strong work ethic, positive attitude and the ability to work well under pressure & within deadlines

If you are already registered with The Mason Group, please contact your Recruiting Consultant directly with reference to job #20351.

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