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Head of Sales and Service

2 weeks ago

Calgary, Alberta, Canada GEA Group Full time $120,000 - $200,000 per year
  • GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.

  • Start strong – Medical, dental, and vision coverage begins on your first day

  • Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

  • Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

  • Keep learning – Take advantage of tuition reimbursement to further your education or skillset

  • Live well – Our wellness incentive program rewards healthy habits

  • Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

  • Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

  • At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact.

Your responsibilities include:

  • Strategic Planning & Goal Setting
  • Develop and implement sales strategies aligned with business objectives, define long-term targets, and establish key performance indicators (KPIs).
  • Team Leadership & Management
  • Lead, mentor, and develop the sales and service teams, foster a high-performance culture, and ensure both individual and team success.
  • Sales Operations Management
  • Oversee departments and regional directors, manage budgets, and allocate resources to achieve objectives.
  • Market Analysis & Competitive Intelligence
  • Identify opportunities through research and market analysis, adjust strategies based on trends and performance metrics.
  • Cross-Functional Collaboration
  • Work closely with marketing, product development, and other departments to drive overall growth.
  • Customer Relationship Management
  • Build and maintain strong relationships with key clients, understand their needs, and provide tailored solutions.
  • Performance Monitoring & Reporting
  • Analyze sales KPIs, prepare reports for executive leadership, and adjust strategies as needed.
  • Talent Development
  • Identify and coach key talent to support growth and retention.
  • Sales Process Optimization
  • Continuously improve sales methods and tools to maximize efficiency and results.
  • Business Development
  • Represent GEA at industry events and develop strategies to enter new markets.
  • Compliance
  • Ensure all activities are carried out in full compliance with applicable laws and regulations.

Profile And Qualifications

  • Bachelor's degree in Business Administration, Commerce, or related field (MBA an asset).
  • Proven experience in sales, operations, and team leadership with measurable revenue growth results.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to manage multiple projects in a fast-paced environment.
  • Experience in separation/centrifuge equipment is an asset.

  • Bilingualism (French/English) strongly preferred.

  • Why Join GEA – SFT Canada?

  • Join a global company recognized for innovation and technical expertise.
  • Contribute to sustainable and cutting-edge solutions in a growing sector.

  • Work in a collaborative environment with real career growth opportunities.

  • At GEA, we don't just offer jobs—we offer opportunities to thrive, grow, and make an impact.

  • The typical base pay range for this position will be communicated during the phone screen. GEA Group has different base pay ranges for different work locations within the United States.

  • The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards.

  • GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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