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Coordinator, Client Relations
2 weeks ago
McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have earned the distinction of one of Canada's Best Diversity Employers for the thirteenth consecutive year in 2025. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.
We are recruiting for a Coordinator, Client Relations & Events to join our team in our Toronto office. The successful candidate must have a minimum of 2 years relevant business experience and will be responsible for providing support to the National Events team and support with Client Relations and gifting. This role requires a detail-oriented, proactive individual who thrives in a fast-paced environment and is passionate about creating memorable client experiences.
As a Coordinator, Client Relations & Events, you will be:
- Under the guidance and direction of the Client Relations Manager and Client Event Specialists, the Client Relations & Events Coordinator will provide support on the planning and execution of in-person, hybrid and virtual events.
- Sourcing and booking venues, entertainment, gifting and other services.
- Preparing onsite event materials.
- Assisting with on-site event registration and delivery of events.
- Creating and revising invitation lists based on targeting criteria.
- Updating RSVPs and Attendance in Salesforce.
- Preparing event reports on metrics and analyzing data.
- Coordinating seasonal and ad hoc client gifting initiatives.
- Processing invoices and reconciling credit card statements.
- Collaborating with other firm teams to ensure that event and gifting needs are fully met.
- Keeping the Client Relations Manager informed of progress on projects, as well as any issues that require escalation.
- Collaborating additional projects as required.
As our ideal candidate, you will distinguish yourself by the following profile:
- Post- Secondary education in business, marketing, communications, and/or diploma in event management an asset.
- Minimum of 2 years of relevant business experience.
- Experience with virtual event platforms an asset.
- Bilingualism (French and English) – An asset but is not required.
- Proficiency with MS Office suite; ability to quickly learn and leverage new technology solutions.
- Experience working with Salesforce and SharePoint an asset.
- Professional maturity including strong interpersonal skills, tact and discretion.
- Excellent oral and written communication skills.
- Excellent organizational skills.
- High attention to detail and commitment to quality.
- Ability to handle multiple tasks simultaneously and set priorities with challenging deadlines.
- Ability to complete designated tasks in a systematic and logical way, with great attention to detail.
- Ability to work in a demanding, fast-paced environment.
- Ability to work onsite.
- Ability to be flexible and adaptable.
- Flexibility to work extra hours during peak periods, and regularly outside of normal business hours.
As a member of the McCarthy team, you will have access to:
- Outstanding benefits from day one, including insurance premiums paid by the Firm.
- Competitive compensation including paid overtime.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
How to Apply:
We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.
We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.
