Night Auditor

6 days ago

Kelowna, British Columbia, Canada West Fraser Developments Ltd. Full time $21,000 - $63,000 per year

Job Description

Are you a people pleaser? Then we have the job for you As a Night Auditor at the Hyatt Place Kelowna, your primary responsibilities will be running the end of day process and providing 100% Guest Satisfaction on the over night shifts.

Responsibilities & Skills

  • Night Auditors are responsible for greeting and registering the guest
  • Providing outstanding guest service during their stay
  • Settling the guest's account upon completion of their stay.
  • Counting cash and enacting proper cash controls
  • Proper telephone management of answering calls & transferring calls
  • Making and modifying reservations and conducting concierge duties.
  • Following up on known guest requests prior to the arrival time period
  • Jump in to help our F+B team during breakfast, lunch and dinner services when needed.
  • Balancing the days revenues and running the End of Day process.
  • Will work with another individual at all times.
  • Public Area cleaning and walk arounds will be required on the overnight shift

Qualifications

  • Ability to work a flexible schedule as shifts will include evenings, weekends and holidays. Some afternoon shifts in case of call in.
  • Previous serving experience in hotel or restaurant is an asset
  • Constant Standing/Walking
  • Strong verbal communication skills
  • Positive attitude and excellent work ethic
  • Detail oriented and organized
  • Ability to work well alone as well as in a team environment
  • Enjoys greeting guests in a courteous and professional manner

Job Types: Full Time, Permanent

Work Remotely

  • No

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Work Location: In person

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