Dispatcher/Customer Service/Sales Represenative

2 weeks ago

Langley BC, Canada Cloverdale Fuel Full time $39,000 - $42,500 per year

Dispatcher

Why Cloverdale Fuel?

Cloverdale Fuel is an established leader in the wood waste to energy biofuels industry. We deal with all aspects of wood by-products recycling including brokering, processing, disposal and transportation. We have a large fleet of trucks, trailers, roll-off and disposal bins, loaders, excavators and grinders.With over 300 customers throughout western Canada and the United States,we are pleased to say that some of them have been with us since 1945. Cloverdale Fuel is a family oriented company that offers great benefits and an opportunity for a healthy work life balance. Our employees are respected and enjoy working in a safety oriented environment.

Career Opportunity Description:

The Dispatcher is responsible for seamlessly coordinating multiple drivers and customers in a fast paced and constantly changing environment. The candidate must have excellent communication and organizational skills. As the first point of contact for our customers, you will be responsible for receiving calls and emails, logging detailed information correctly for processing and then dispatching appropriate drivers and material to the call. A professional and pleasant phone manner is essential for this position. Training for the dispatch position will include extensive knowledge of material, equipment and routes suitable for each call

Duties & Responsibilities:

This an early start 5am at office

Keyholder resposnibilities

Schedule daily planning and assist with dispatching duties

Clerical & reception work: answering phones, emails, filing, etc.

Customer service: Handle inquiries and fielding complaints from the clients and public

Knowledge of Word and Excel

Great Customer Service Skills

Self-motivated and responsible

Attention to detail

Preparing border paperwork

R&M coordination

Checking driver routes and GPS for efficiency

Collecting driver's paperwork

Salary position with benefits

Other duties as required which may not be listed here.

Job Types: Full-time, Permanent

Medical and Dental Benefits after probationary period

Job Types: Full-time, Permanent

Pay: $39,000.00-$42,500.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Vision care

Application question(s):

  • You must start as early as 4am on weekdays
  • Can you start as early as 4am? DO NOT APPLY IF YOU CAN NOT
  • Do you have Dispatch experience DO NOT APPLY IF YOU DO NOT

Experience:

  • dispatching: 2 years (required)
  • Disptach: 3 years (required)
  • sales: 2 years (required)

Work Location: In person

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